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SigmaWay Blog

SigmaWay Blog tries to aggregate original and third party content for the site users. It caters to articles on Process Improvement, Lean Six Sigma, Analytics, Market Intelligence, Training ,IT Services and industries which SigmaWay caters to

Criminals making felonious use of Artificial Intelligence

Cyber criminals, also known as hackers, use computer systems to access business and personal information for malicious purposes. There is no doubt that criminals are the most creative people in the world and the development of Artificial Intelligence has only made them stronger. Since the tutorials and tools for its development is widely available in the public domain, AIs use for attacking purpose is hugely unrestrained. Machine learning poisoning is one of the ways for criminals to circumvent the effectiveness of AI. Today we live in a world of chatbots. Most people do not realize how much personal information AI-driven bots may know about them, which makes them easy prey for experienced cybercriminals. Moreover criminals could harness machine learning technology to sift through huge quantities of stolen records of individuals to create more targeted phishing emails. However the biggest fear remains in the fact that the fully unstoppable AI creature will seize the world one day. Thus AI security abuse must be prevented and humans being much better than machines must understand its cause and effect. Read more at: https://resources.infosecinstitute.com/criminals-can-exploit-ai/#gref

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Eliminating Gender Pay Gap Through Data Analysis

Gender pay gap in the workplace is one of the most relevant issues which can be solved by data driven decision making. On taking a closer look, it has been found that gaps in pay structure arise from unconscious biases and strategies that benefit one gender more than the other.  Research shows that there is no connection between the fairness of a raise and the effect of that raise on the gender pay gap, making it a complex issue. This can be solved with Data analysis and visualization. Rather than raising the salary of every female employee by the same percentage, building algorithms using companies’ data is more effective to eliminate the gap. This approach also brings the manifestations of unconscious bias in the pay structure to the forefront. Thus, data driven solutions can test salary decisions before making them thereby closing the gap.

Read more at: https://insidebigdata.com/2019/06/26/addressing-demographic-pay-gaps-with-data-driven-solutions/

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Chatbots: Key To Customer Service Optimization

With the advancement of data science, Chatbots are on the rise. Chatbots optimize customer service as they prod intelligent conversations between a human and an automaton. Chatbots, driven by machine learning, constantly collect new data from their interactions with customers to deliver improved experiences. It has been estimated that in 2020 over 85% of all customer service interactions will deploy Chatbots. They can act as virtual advisors and look into customer issues, can decipher typos made by interlocutor, provide speedy responses with 24/7 assistance to customers, deliver help in the banking industry, etc. Chatbots being the employees that can work without taking any rest, are useful in the insurance industry, Facebook Messenger and health service as well. Developments of Machine Learning algorithms and technology behind Big Data are the pillars of Chatbots.

Read more at: https://www.smartdatacollective.com/big-data-leads-to-impressive-array-of-chatbots-in-customer-service/

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Big Data And Gmail Security

   With the idea of improving Gmail security, Google has adopted new big data security standards. Nonetheless, users should incorporate big data to secure their Gmail login. So far, Gmail is not the most secure email servers in the market as it wants our emails and details which act as data. Big data enhances Gmail security by prioritizing advancements in cybersecurity and malware protection and making two step verification more reliable. As Gmail users, we should upgrade our browser every time we are notified about it and use a sophisticated password which should be a unique combination of characters, letters and numbers. Hence it’s a blessing for us that Big data has started looking into Gmail security concerns.

Read more at: https://www.smartdatacollective.com/4-brilliant-ways-to-use-big-data-to-boost-gmail-security/

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Big Data: Solution for Shipping Industries

Having entered the era of Data Analytics, lately it has been realized that even the shipping industry is driven by Big Data. Companies track KPIs (Key Performance Indicators) to measure its performance and spot areas that need improvement. KPIs can be applied to shipping logistics as well and this monitoring can be done easily by Big Data. Shipping Damage is a vital metric which Big Data tracks during transit as it’s important to identify and curb damages of shipments. Big Data helps monitor Shipping Time and identifies the causes of delayed deliveries. It also ensures that customers’ expectations are met by tracking Inventory Accumulation. Owing to its versatile nature, Big Data can also monitor Shipping Costs. Thus given the profound impact that Big Data has on shipping, it’s important that shipping companies incorporate data analytics to save themselves from higher costs and other damages.   

Read more at: https://www.smartdatacollective.com/data-analytics-optimizes-shipping-through-kpi-tracking/

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Predictive Analytics helping retailers in customer retention

Predictive Analytics make predictions about the future events based on current data. These days retailers use it to determine the future needs of the customers. The biggest challenge faced by retailers today is customer retention. Predictive Analytics is bringing about a huge change in the retail experience altogether. Eminent retailers like Amazon is using predictive analytics to make customer recommendations based on purchasing history. Furthermore, development in Artificial Intelligence and machine learning is boosting its use. These developments in turn are helping the retailers gain a competitive edge. However tech giants like Google, Microsoft tend to keep the cutting-edge innovations for them. The new and innovative predictive analytics must level the playing field for small medium industries. Read more at: https://channels.theinnovationenterprise.com/articles/retail-reaping-rewards-predictive-analysis

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Big Data: Key to Creating Powerful Instagram Stories

With benefits like tracking the response of Instagram users to different Instagram stories, delivering better content, deeper understanding of the ROI of various time slots, etc. Instagram marketers can use Big Data to attract more followers and drive more sales. The feature of Instagram stories help increase these numbers backed by big data. Appealing content for Instagram stories can be created by first determining the goal of the story. Next, a great concept story needs to be spun to convey the benefits of the brand’s products to Instagram users. After building the concept, the story outline needs to be created which should then be sketched visually. Application of these steps and proper incorporation of Big Data should keep Instagram marketers from buying followers without causing any hindrance in the achievement of their goals.

Read more at: https://www.smartdatacollective.com/big-data-for-instagram-using-data-to-perfect-instagram-storyboard/

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Revolutionizing Indian Agriculture with digital farming tools

Since the emergence of Green Revolution in the 1960s, Indian policies have focused on ensuring national food security. However the small and the marginal farmers suffered a lot as the Green Revolution policies failed to increase their income. This has resulted in an increase in farm indebtedness and distress leading to farmer suicides all over the country. Over the last few decades Indian agriculture has seen massive technological developments and opportunities. The recent policies focus on increasing farmer incomes through digital innovations to give the farmers greater access to technology, risk management, finance and markets. Digital innovations enable the farmers to have credits at lesser risk and cost. Digital extension services provide real-time advice to farmers .Among the innumerable obstacles faced by Indian farmers, some include distance from the market, dependence on moneylenders for access to capital, huge cost of transportation, etc. Digital solutions are seen as a way to overcome these obstacles by providing farmers transparency and unmediated market access. Thus digital innovations are greatly helpful in improving farmers’ livelihoods and Indian Agriculture as a whole by making it more market-oriented. Read more at: https://www.thehindubusinessline.com/opinion/the-digital-route-to-transforming-farm-sector/article26006290.ece

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MACHINE LEARNING OPTIMIZING CUSTOMER EXPERIENCE

Machine learning applies artificial intelligence to automatically learn and improve from experience without being explicitly programmed. Machine learning applications are generally applied to those areas which involve processing lots of a data; a field where humans aren’t well-equipped. Machine learning applies discovered insights in ways that can optimize the customer experience. Chatbots provide effective solutions by stimulating an interaction with a customer service representative or resolving simple inquiries. Machine learning helps chatbots learn when to give specific responses, from where to gather necessary information and most importantly when they should hand off a conversation to a human agent. Virtual assistants, with the help of machine learning focus on specific areas where they can provide assistance to the customers. In order to continually optimize, customer service needs measurable analytics. Machine learning can help add a predictive element to support analytics. Thus machine learning helps in delivering better customer experiences. Read more at: https://www.business2community.com/brandviews/zendesk/how-is-machine-learning-being-used-in-customer-service-02215814

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ARE EMPLOYEES THE WEAKEST LINK IN COMPANY’S SECURITY CHAIN?

Irrespective of the business size, employees are always on the front lines of the company’s cybersecurity. Based on studies, it has been concluded that two out of three cybersecurity incidents occur because of employee negligence. Employees can be the company’s best defense or its biggest liability. Therefore, cybersecurity training is very important. Employees tend to reuse the same password everywhere. This is a risky practice making it easier for sensitive information to go in the wrong hands. Company Policies must ensure that employees change their passwords every few months. Moreover employees should be taught to spot phishing attempts, including spelling and grammatical errors, suspicious attachments, request for personal information, free offers etc. Sometimes just visiting a site can infect the entire network. In order to maintain security, employees should be taught to hover over the links before clicking on them to see the actual URL; if it looks suspicious it would be best to avoid it. Thus as we see, untrained employees can be the biggest cybersecurity threat. Hence companies should shore up their security systems, starting right from its employees. Read more at: https://channels.theinnovationenterprise.com/articles/employees-cybersecurity-threat

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Predictive Analytics in the Oil and Gas Industry Increasing Transmission of Information

A new firm has stepped into the oil and gas industry that uses AI to convey real-time oil analytics to its users. It uses of satellite tracking data and reports from different organizations,including customs,JODI and statistical agencies to build its own database and draw insights. According to the founders, speed and accuracy is what makes the venture unique. The data is more reliable and AI helps in demand, supply analysis in seconds. Algorithms in predictive analytics can be used to forecast prices as well. This is where AI is superior to human,they have predictive abilities. Change in methods of gaining insights is coming from small ,focused and specialized solutions that come together to form a comprehensive solution. Read more at: https://oilprice.com/Energy/Energy-General/Robots-Take-Over-Oil-Trade-And-OPEC-Is-Scared-To-Death.html#

 

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reCaptcha V3: Boon or Curse?

Google’s internet bot detector has evolved over the years from Captcha to reCaptcha to reCaptcha V3. Now, no more boxes need to be checked, nor is identifying objects or alphabets required. Studying the way an individual navigates through a website, conclusions can be drawn on it being a bot or not. This improvement however comes in at the cost of the user’s privacy. According to a researcher, Google uses cookies to identify whether a user is a bot or not; the same cookies which enable us to open new tabs and open accounts without the need of logging in everytime. Another researcher however states that a browser connected with a Google account is more secure than the one which isn’t. Hence, although security is gained, more of the user’s data is also going into the hands of Google. Read more at: https://www.fastcompany.com/90369697/googles-new-recaptcha-has-a-dark-side

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How crowded will your bus be?

Google maps new features not only includes the updates of traffic, but also how crowded the public transport will be. Google has been asking people to fill up forms wherein they are asked about their departure time and number of seats available. This data helped the Google maps in predicting the peak time and the most populated stops. Similar study has been done about predicting the crowds at restaurants. Also, delays in bus and their expected time of arrival is notified by the Google maps, which are available on both Windows and iOS for almost 200 cities. Read more at https://techcrunch.com/2019/06/27/google-maps-can-now-predict-how-crowded-your-bus-or-train-will-be/

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Internet of Things and Analytics

With advancement in Internet of Things (IoTs) such as asking the personal digital assistant to read the news, give weather reports, turn on/off the lights, locking up the house and many more, our lives are being simplified, though not as seamless as expected. In Edsger Dijkstra’s words, “Simplicity is a great virtue but it requires hard work to achieve it.” It is analytics that trains the technology for doing hard work so that its virtue can be enjoyed by the people. Hence, with every passing day, as IoT is taking over, Analytics market is becoming more complex since machines have their own languages and specifications and idiosyncrasies. Read more at https://www.experfy.com/blog/to-serve-man-the-internet-of-things-and-analytics

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Bots entering e-commerce

Walmart acquired Flipkart is one of the two biggest e-commerce platforms in India with eight million shipments per month on an average. With ever increasing speed of people coming online each day, Walmart new Automated Guided Vehicles (AGVs) will help in meeting these demands faster. This pilot project of sortation will be applied at Flipkart’s Soukya sortation center in Bangalore, where the 100 self-guided robots will sort the packages according to the delivery pin codes. While these AVGs are expected to increase efficiency by 60%, i.e. 4500 shipments in an hour, the easy mobility of the AVGs will always help Flipkart in expansion of supply chain operations. However, according to Jeff Bezos, AVGs won’t take away employment opportunities but only increase efficiency. Read more at https://www.businessinsider.in/flipkart-announces-delivery-robots-automation/articleshow/68493938.cms

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Analytics in the Travel Industry

Few factors where data analytics can be seen creating an impact on this sector as stated below: • Reporting and Business Intelligence: With the help of reporting and dashboards, the travel companies can draw inferences. The most important factor for this industry is seasonality, which can be studied by performing analytical operations on the data. • Alerting and monitoring system: Anomalies and rare observations can be detected which is not possible manually due to huge chunks of data available. • Optimization and efficiency building: Analytics help organizations prioritize their investments and redirect them towards high priority factors. • Personalization: Personalizing always attracts attention of customers. • Enhancing business strategy and customer experience: Along with variations in seasonality, forecasting is equally necessary to define the business goals. Read more at https://www.moneycontrol.com/news/technology/travelling-on-data-how-data-analytics-is-transforming-the-travel-industry-4131941.html

 

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Create Value from Waste: How AI aids Waste Management.

Sensors, robots and vision systems have entered the recycling industry. They have improved the accuracy of segregating different types of plastics and items contaminated with food and other substances. The increased sorting rate is a bonus. One start-up is focused on recycling robots. Their system is trained by being shown millions of images. Its most recent dual robot system called Cortex can sort, pick and place items at 160 units per minute. The company has sold AI driven robots to a Japanese company to separate reusable materials such as electronic equipments. demolition debris and. Another start-up supplies sensors that provides information about moisture and chlorine levels. Their latest innovation is material sensor that can detect PET trays and a laser feature that can identify blank objects and silicon cartridges. Read more about the AI behind these innovations at: https://www.aitrends.com/ai-in-industry/ai-helping-recyling-industry-improve-accuracy-speed-sorting-rate/

 

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Classifying Artificial intelligence.

 

The field of AI is largely unexplored and we have only scratched the surface of what AI is really capable of.Understand the AI types will allow us to gain perspective on its capabilities and impacts in future.The degree to which an AI system can imitate human performance is used as a criterion for determining the type of AI.Based on this, AI is classified into two types-One type is based on classifying AI enabled machines based on their resemblance to the human mind , ability to think and feel.According to this system,the four types of AI are-reactive machines,limited theory machines,theory of mind and self aware AI.The second type of AI classification usually used in tech has three categories- Artificial Narrow Intelligence(ANI),Artificial General Intelligence (AGI), and Artificial Superintelligence (ASI). Read more at: https://cognitiveworld.com/articles/7-types-artificial-intelligence

 

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Machine learning Applications in the growing e-Commerce Industry

E-commerce is one of the fastest growing industries globally that grew by 18% in 2018. E-commerce is data-driven but there is lack of knowledge and uncertainty in the sector. Several companies got together to address the hindrances and share their views on AI in e-commerce. The director of one of the companies says that AI applications is based on data and bringing out the best insights requires specialized softwares. Most of the time one AI model cannot serve all purposes .The introduction of machine learning here to spot patterns would be beneficial.Another application of AI was an app that allowed users to photograph an item and search for it in the companies database. Often data protection laws make it difficult to gain access to data . On the other hand,data might be available in plenty but companies dont know what questions should they seek to answer.Read more about the challenges and implementations of AI at: https://deepsense.ai/shadows-of-customers-on-the-wall-key-takeaways-from-the-ai-in-e-commerce-business-breakfast/?u

 

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How AI affects the labour market and economy

The Partnership on AI published case studies on the impact of AI on economy,labour,productivity and society. The three companies involved in the case study were Axis Bank,Tata Steel Europe(TSE) and Zymergen. The conclusion was that- successful implementation of AI required adaption of the technology by the management and the employed workforce alike.An increase in productivity and financial gains was reported by each firm in the short term. Because each firm in the case study,operated in a different field,benefits of the adaptation of AI,manifested in different ways.The impact on the workforce was more varied depending on the labour market and the impact cascaded across supply chains,partners and customers.However each firm also faced its opportunity and challenges. The effects were not independent or exhaustive The area of research could be extended. More such case-studies will acknowledge other areas in which AI could work.

Read more at: https://www.aitrends.com/ai-adoption/real-world-impact-of-ai-on-labor-economy-told-through-case-studies/

 

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