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Data driven decisions are a must in today’s world. As technological progress is being made every second, the reliance on BI is also increasing. Now people are moving on to Self Service BI. But the question is: Are they making better decisions as a result of it or are they failing in its implementation?
Do ask these questions before implementing your BI solution, because, correct implementation has the power to yield an ROI of $10.66 for every dollar spent.
To know more, please visit the following link:
In the past few decades, Customer Relationship Management (CRM) has evolved and is being implemented in various industries. What used to be typically connected with retail industry, is now projected to reach $17.5 billion by 2025 in healthcare industry. Within this industry, this software benefits in the following areas:
The worldwide market for cloud-based SaaS offerings is expected to expand by about 20 percent per year through 2018, when it could exceed the $100 billion mark.
- International Data Corporation (IDC)
In the world of softwares, cloud is becoming the next big thing. Companies are now switching to cloud based delivery models. But that is not an easy task. For this a number of factors need to be considered like:
Keeping these factors in mind, Santiago Comella-Dorda, Chandra Gnanasambandam and Bhavik Shah, have listed out six principles that will help companies to make an easy shift towards cloud. They are:
To know more, please read the following article at McKinsey Insights:
http://www.mckinsey.com/insights/business_technology/from_box_to_cloud
Most of us must have heard these sayings – “Customer is the King” or “Customer Satisfaction should be the Top Priority”. We surely focus on satisfying customers but, what we sometimes fail to remember is the fact that the route to customer satisfaction goes via employee satisfaction. Thus, essentially, employee satisfaction should be considered as “the key focus area” for any organization.
Satisfied and loyal long term employees are an asset for the organizations. One way of enhancing employee satisfaction and thus customer satisfaction is by creating a digital workplace with intranet as its hub. Kevin Conroy, Founder and President of Blue Rooster, in his article at cmswire.com, has talked about the importance of employee satisfaction and has also listed out few steps that need to be taken before creating intranet for the organization. They are:
So, creating a digital workplace with an enthusiastic consent of employees will eventually lead to gain of customers for life.
To know more, please visit the following link:
http://www.cmswire.com/social-business/creating-employees-for-life/
In the past two years, many organizations have undergone a complete change in terms of their organizational structure. Disruptive innovations have led these changes. But, not all these changes have been successful. In fact, many organizations have even undergone through such drastic changes more than once in search of a perfect organizational structure.
But, why is this perfect organizational structure important and how can it be achieved? These questions have been answered by Steven Aronowitz, Aaron De Smet, and Deirdre McGinty in their article at McKinsey Insights. With their research, they have identified nine golden rules that must be followed for a successful organizational redesign. Some of them are:
To know more, please visit the following link:
http://www.mckinsey.com/insights/organization/getting_organizational_redesign_right
The field of project management has evolved a lot over time. From the days of Egyptian pyramids to today where projects are remotely managed, a lot has changed.
During this period, three major project management methodologies have emerged. They are:
Of these, agile methodologies are seen as the future of project management. This is because of the following advantages that this methodology provides:
With the increasing importance of project management, the demand for a successful project manager is expected to rise.
To know more about the future of project management and what is expected of a successful project manager, please read the following article by Jenny Beswick at business2community.com:
http://www.business2community.com/leadership/project-management-evolving-01237110
The world of Web Experience Management has come a long way. Starting from traditional, brochure-ware, static web content management to a now more efficient – agile service - oriented web experience management platform. With the help of this platform, we can get the following benefits:
To avail these benefits and while considering an agile or content-services approach, firms look for the following capabilities:
To know more, please read the following article by David Hillis, VP, Business Development, Ingeniux at cmswire.com:
http://www.cmswire.com/customer-experience/agile-web-experience-management-content-as-a-service/
The global consumer packaged goods sector is expected to double by 2025. This growth has especially been observed in BRIC countries (Brazil, Russia, India and China). Along with growth, competition has also increased in these countries, which has led to companies looking for expansion avenues elsewhere.
An analysis by McKinsey has revealed three myths surrounding the growth in the Consumer Packaged Goods (CPG) sector. They are:
These myths need to be discarded as they are certainly not true. And for better growth opportunities in this sector, Rogerio Hirose, Renata Maia, Anne Martinez and Alexander Thiel, in their article at McKinsey Insights have listed out few questions that companies need to answer before entering new cities.
To know more about these myths and the above mentioned questions, please visit the following link:
Digital workplace is the new norm today. We don’t do our work at one place today or on only one device. We carry our work with us as we move by transferring it to the device that’s most accessible. Smartphones, laptops, desktops, tablets etc. are some of the devices where ore work is saved. This is called Enterprise Mobility. But, with the increase in enterprise mobility, security has again become a big problem.
Dionisio Zumerle, Research Director, Gartner, has pointed out three key factors that need to be addressed to bridge the gap between enterprise mobility and effective security for business information. They are:
Thus, efforts need to be focused on developing information security models applicable for this multiple device systems while keeping in mind the above stated factors.
To know more, please read the following article at Forbes:
In Gary Hamel's book, The Future of Management, “Self Management” was described innovative efforts to enable employees to define their own jobs and shape their work at companies
Self Management is not a new concept in management, but not a widely used concept. It has been there since long. Many big companies like Taco Bell, Google, Whole Foods Market, W. L. Gore & Associates, Inc., etc have applied this concept and yielded great results like:
“Making Innovation Everyone’s Job” has been the motto of this concept. This concept has now again come into picture with Zappos, trying to apply it in its organization culture. Resistance is there, but will Zappos get the same results like Taco Bell did or will it not be able to sustain this concept in its organization for long- this only time will tell.
But, after being brought into spotlight again, this concept surely reminds managers a different way of managing things, that was thought to be lost in oblivion.
To know more about this concept and its benefits, please read the following article by Professor James Heskett at HBS Working Knowledge:
Social media is the key to this digital world. It is the easiest means to connect with stakeholders, market your brand and build relationship with customers. Also, as the time progresses, the social media trends, innovations and challenges are also progressing. Each new day brings new opportunities. So, being updated of the current trends helps businesses to respond dynamically.
Brittney Ervin has made a list of 10 current social media stats that businesses today need to know, in her article at business2community.com. Some of them are:
To know more such trends and understand how to make use of them, please visit the following link:
While, IoT revolution is taking place all over the world, there are still some points that need to be taken into consideration to increase its use. One such point is its use in South East Asia.
Recently, Asia M2M IoT Business Platform 2015 conference was conducted in Bangkok, which focused on this issue. Although mobile technology adoption rate is very high in this subcontinent, people’s response to other new technologies is not that much. They are hesitant towards new technology.
Dana Blouin, Researcher at SIIT, who had attended this conference as a speaker, has listed down key themes discussed there. They are:
These points need to be kept in mind to make IoT, a more common phenomenon.
To know more, please read the following article at cmswire.com:
http://www.cmswire.com/internet-of-things/how-to-put-the-iot-in-the-hands-of-your-customers/
According to Bart Schouw, Director of IBO Solutions for Germany-based Software AG:
“The Internet of Things is a revolution. There will be serious threats to those who are not prepared and profitable opportunities for those who are issues such as security and governance will need to be addressed as IoT begins to impact more and more of our daily lives.”
In his report, eight insights on IoT are listed, that must be taken into consideration. Some of them are:
To know more, please read this interesting article by David Roe, at cmswire.com:
http://www.cmswire.com/internet-of-things/the-iot-challenge-make-use-of-the-data/
Cyber security breaches have become common these days. Be it a large company or a small firm all seem to be vulnerable to this risk. So, the question that disturbs these organizations where data is the biggest asset is – What steps should we take to protect from such security breaches?
Matt Cullina, CEO of IDT911, gives a simple answer to this big question – Cyber Liability Insurance and provides following advice on this topic:
To understand these in detail and know more about Cyber Liability Insurance, please read the following article byMinda Zetlin, Co-author, 'The Geek Gap', at inc.com:
Internet of Things has taken the world with a storm. It has delivered opportunities to almost every industry and function. Supply chain is not an exception to this. With the increasing number of online businesses, the importance of this function of management has increased multifold. Combining internet of things with this has introduced us to a vast expanse of opportunities and made the supply chain smarter.
Maha Muzumdar, in his article at Industry Week has shared a list of supply chain opportunities that companies can exploit by leveraging IoT technology. They are:
He has also stressed upon the fact that supply chain executives must adapt IoT in their processes as soon as possible to gain its maximum benefits.
To know more, please visit the following link:
Like any other industry today, technology has become a must have feature of insurance industry. It not only adds value to the business, but also acts as a differentiating factor that provides competitive advantage to insurance companies. The better you make use of this valuable resource, the higher you stand on the competition ladder.
Anand Vyas, Head, Banking, Financial Services and Insurance, SQS Software Features, in his article at itproportal.com, has shared 5 best practice guidelines to ensure the technology is ultimately meeting the business need. They are:
1. Understand demand and business requirements
2. Create a strategic roadmap and business case
3. Analyze applications and business capabilities
4. Adopt a risk-based testing approach to implementation
5. Take an agile approach
To understand them in detail, please visit the following link:
http://www.itproportal.com/2015/06/08/technology-is-the-key-to-the-insurance-sector-and-heres-why/
Technology + Informatics = Telematics
Vehicle telematics has been in existence since long. But, its use in our daily lives is a recent phenomenon and this concept is still in its development stage.
In last few years, insurance companies have banked upon this concept to know more about the driving habits of their customers and charge premiums accordingly. Craig Thomas, Managing Director, Redline Content Ltd, in his article at express.co.uk has explained the concept of insurance telematics and has also answered questions such as how it works, what are its advantages, etc.
According to him, the insurance companies install black box in their customers’ cars and monitor their driving. The better the driver, the lesser is the insurance premium charged and vice- versa. Apart from this, telematics insurance also has following benefits like:
Although it’s an interesting concept, but still, people are apprehensive in trying it out, especially rash drivers. Nevertheless, insurance companies are tying up with car manufacturing companies to make this type of insurance a usual phenomenon, because of its benefits to all the parties involved.
To know more, please visit the following link:
http://www.express.co.uk/life-style/cars/581418/insurance-telematics-cars
Cloud technology has developed a lot in the past few years. After years of improvement in this space, hybrid cloud is the latest innovation in this field. Businesses are now being recommended to use hybrid cloud computing models.
But before implementing them, businesses need answers to few questions like what is hybrid computing? How is it beneficial for them?
Vivek Vahie, Senior Director, Navisite India, has answered these questions in the simplest form in his article at betanews.com. According to him:
“Hybrid cloud is any combination of public and private computing combined with existing on-premise infrastructure which is tailored to fit each individual business’ needs.”
He has shared following points in answer to the why question:
Though there are problems in implementing hybrid cloud models like compatibility and security issues, still, it offers a bundle of vast opportunities.
To know more, please visit the following link:
http://betanews.com/2015/05/22/why-businesses-should-embrace-the-hybrid-cloud/
Big Data is growing bigger and bigger every day.
But, as it is growing, it is also becoming more complex. And complexities usually lead to discrepancies in interpretation of same information. As it is said that, “Prevention is better than cure.” Similarly, identifying these discrepancies and the reasons behind them at an early stage is better than allowing them to become a bigger problem.
Lisa Morgan, Freelance Writer, in her presentation at Information Week, has pointed out six major causes behind big data discrepancies. They are:
To understand them in detail, please visit the following link:
