Nowadays, the big changes in the workplace includes the rise of a mobile-first work style, along with ease of use that makes communication very easy. But, it reflects two realities that fundamentally drive the collaboration process. First is the important fact that messaging is easy to use and stems from its consumer roots. The opposite is largely the case for those legacy modes that creates the conditions for an easier to use application i.e. messaging – for collaboration. Read more about workplace collaboration at: http://it.toolbox.com/blogs/voip-news/workplace-collaboration-comparing-use-cases-for-messaging-and-voip-78744