A recent research indicates that Millennials avoid voicemail, believing that they're not always a practical means of conveying information. But, it doesn't negate their importance in the modern workforce. Even as organizations move towards multi-channel customer support models, voicemail is still an important service for clients. VoIP systems offer visual voicemail as an add-on service for business customers. Employees have the option of reading voicemail messages instead of listening. Read more about the business benefits of visual voicemail at: http://it.toolbox.com/blogs/voip-news/5-business-benefits-of-voip-visual-voicemail-70744