In these times of uncertainty, banks need to focus on five specific areas to grow and innovate. Banks must decide on an appropriate business model which can tailor to their needs. According to a study, banks also need to focus on improving five specific areas inside their organizations. They are: Control, Protection, Optimize, Growth, and Reshape.. Read more at: https://thefinancialbrand.com/65210/banking-customer-technology-growth-investment-trends/