It is the age of bring-your-own-device or BYOD, where employees use their personal smartphones, tablets and laptops for work in conjunction with company issued kit. The business is progressive when it supports BYOD use. Supporting BYOD requires different skills. The author writes in this article about the five skills necessary for IT departments that support BYOD. Read more at: http://it.toolbox.com/blogs/voip-news/five-skills-it-needs-for-successful-byod-support-70167