In a research, it was found that a lack of internal change management is a key factor why ERP implementations fail. Change management isn't just an important tool for employee happiness and software adoption, but it’s also critical to operational efficiency and a high return on investment in ERP implementations. Project planning, employee training and communications, communicating the vision, and creating a formal change management program are some of the things decision-makers need to know about the role of change management in an ERP implementation. Read more at: http://it.toolbox.com/blogs/inside-erp/youre-probably-forgetting-this-critical-erp-success-factor-change-management-70085