Nowadays, business value increases when you decide to go for automation. To automate business, you have to create chat bots as it is the core driver. In layman’s term, a chat bot is mode of communication between computers and people to have a meaningful two-way dialog. The chat in chat bot is the interaction that makes you feel like a real conversation, and the bot is the robotic part that makes it clear to the user this is not a person-to-person interaction. The main actions of a chat bot is to manage routine, repeatable task that do not require people at both ends of the connection. Read more at: http://it.toolbox.com/blogs/voip-news/why-chatbots-represent-new-value-for-your-business-78546

Automation in business can help to predict key challenges such as customer churn, sales forecast variances, real-time marketing ROI or P&L anomalies, and it can also recommend new revenue streams, product innovation, better marketing approaches and many other things besides. Another vital advantage of automation is that it also makes it more available for analysis. In this article, the author explores six ways to improve your big data automation. Read more about it at: http://it.toolbox.com/blogs/itmanagement/six-keys-for-automating-big-data-76670