Big Data Analytics and Business Intelligence is changing the way business interacts with customers. Modern big data solutions have enabled automated decision making in debt management systems for client handling processes. Correct implementation of these tools provides a more personalized experience to each customer and avoid infringements. Debt management automation has been proven a successful solution to maintain balance between meticulous efficiency and customer satisfaction. Such a CRM automates a lot of process and thus it requires a small team days to complete debt collection process. Analytics have not just accelerated debt collection, but also enhanced customer relations.

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