While choosing a CRM system, it is important to decide whether you want it to be hosted locally or in the cloud. Both the approaches have their advantages and disadvantages but both offer you with lot of choices. Local CRM can give you more control about everything and offer capital-based payment system. In local CRM, you are responsible for all the maintenance and takes time, effort and expenses. On the other hand, Cloud-based CRM can take most of the administrative load off your organization and tends toward an operating expense method of payment. It can offload most of the administrative effort and maintenance on to the service provider and the overall effort is much less. Read more at: http://it.toolbox.com/blogs/insidecrm/cloud-or-local-choosing-your-crm-system-78708

In cloud based CRM, vendor handles everything from hardware maintenance to software upgrades. But, when the vendor overhauls their system which in turn forces your business to change the whole system. So, a change management plan is necessary. Business must have alternative plans in place for other CRM systems. Read more at: http://it.toolbox.com/blogs/insidecrm/how-to-handle-change-management-when-your-cloudbased-crm-gets-overhauled-69801

A cloud-based CRM is a powerful tool that helps a company to save IT resources. So, choosing the right vendor with good customer support helps you to diminish the impact of potential problems. In a research it was found that a company saves 21% off IT expenses by putting cloud-based apps to use. It was also found that cloud-based customer relationship management (CRM) tools have many benefits especially during maintenance of system. Read more at: http://it.toolbox.com/blogs/insidecrm/how-to-choose-a-cloudbased-crm-vendor-with-reliable-customer-support-68432