According to a research, it was found that nearly 20% of CRM users find learning to use CRM software was a major challenge, while around 30% thought it was a moderate challenge. So, here comes the role of CRM administrator. Before we know the benefits of a CRM administrator, we must know about his role. A CRM administrator is who manages data, boosts user adoption and customizes a CRM system, provides support for all end users, from sales staff to senior management. The benefits of having a CRM administrator is - Improve User Adoption, Educate Users, Provide a Hands-On Approach, Meet the Needs of Businesses, Improve CRM Security, Work Directly with Vendors. Read more at: http://it.toolbox.com/blogs/insidecrm/why-you-need-a-crm-administrator-74212

Security breaches are common in every organization. Some breaches lead to possible threat to important data. So, CRM (Customer Relationship Management) data security has become important. Jerri Ledford (Writer of Business Technology) writes in her article about common security mistakes that organizations are making. To know more, follow: : http://it.toolbox.com/blogs/insidecrm/4-common-mistakes-in-crm-security-63231