Association with a brand or building relationships is all about how a consumer feels when he is having shopping experience. Emotion AI can be used to find out consumers emotions while shopping and interacting with them. Use of AI in retail stores has received positive responses worldwide. Emotion AI would be more consumer friendly and would add the much-needed personalization to better understand the customers. Opinion mining would help brands to grow and build trust. With the help of traditional methods of consumer feedback, emotion data can provide an overall understanding of consumers. Read more at: https://readwrite.com/2017/07/04/retailers-emotion-ai-online-store-dl1/

With the increasing availability of data in the present digital age, a new science of opinion mining is emerging. It is based upon the use of Artificial Intelligence (AI) to mine public opinion for sentiments as well as the topics driving that sentiment. This can be carried out in two ways: the first one involves the exclusive use of AI to structure the data, while the second one involves the use of AI along with processing of data through a team of people to verify the data for sentiment and the topics driving the sentiment, since AI could struggle to understand the nuances of human emotions. So, the field of data mining can be used by governments, global organisations, media and businesses to shape their strategies efficiently and, measure the public’s/consumer’s satisfaction of their policies, products, services and brands.Read more at: http://www.business2community.com/big-data/opinion-mining-future-data-analytics-01849821#SoExOgmWJWYF7RIM.97

Nowadays, like other fields, big data insights affects strategies of digital marketers helping them to create effective campaigns. The discovery of various marketing technologies makes it clear that, companies are keen to invest in this. Sentiment Analysis tool is unethical but not illegal and is really helpful to find opinion –rich information to be acted upon. This “opinion mining” with the help of other tools can actually manage conversations about a brand when used with some other tools. But the drawback of it is we never know if the analysis becomes misleading and leads to the loss of a brand. There are many more such tools used. This proves the relationship between big data and digital marking has transformed into a more sophisticated one. Read more at:  https://channels.theinnovationenterprise.com/articles/where-big-data-marketing-meet