Genesys (a provider of customer experience and contact center solutions), announced that the company has recently entered into a partnership agreement with NTT Communications Corporation, a provider of telecommunication services for personal and corporate users.  Genesys Platform and NTT Communications have together formed Arcstar Contact Center. This contact center is based on NTT Communications' Enterprise Cloud.

Read more at: http://www.sys-con.com/node/3088305