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Nowadays, the workplace has shifted from being telecom-centric to screen-centric, and with that comes the growing role of web-based applications. Web-based applications take us closer to the world of unified communications, where collaboration is redefined. There are two basic types. They are - Web application – VoIP service and Web application – click-to-call. Read more at: http://it.toolbox.com/blogs/voip-news/how-web-applications-add-value-to-voip-70416
Voice over Internet Protocol (VoIP) was first developed in 1995, and since then it has come a long way. The main VoIP trend of 2015 is the adoption of VoIP by mobile device makers, and this, along with other trends, represents a growing role for VoIP in all businesses. Mobile VoIP is helping to increase employee efficiency. Unified communications (UC) is the new buzzword in business nowadays. UC allows integration between both text- and voice-based communications, including VoIP, teleconferencing, document sharing and even customer management systems. This integration helps in effective communications networks in an organization. Call analytics using VoIP are best used when paired with a customer relationship management system. To know more about these VoIP trends, follow: http://it.toolbox.com/blogs/voip-news/global-voip-trends-and-what-they-mean-for-your-business-69828
It is predicted that Voice over IP and unified communications is a massive market will reach $88 billion in 2018. But, first we need to know what is VoIP and unified communications. VoIP is technology that takes voice data and moves it along your Internet network and unified communications (UC) refers to the integration of multiple types of business communication used, such as instant messaging, email and video conferencing. UC and VoIP solutions offer a way to communicate with customers, but UC offers a broader approach. VoIP and UC can be integrated. This article writes details about integration of these two methods. To know more, follow: http://it.toolbox.com/blogs/voip-news/the-relationship-between-unified-communications-and-voip-and-what-it-means-for-your-small-business-69769
The global cloud market is predicted to reach $180 billion by the end of this year, which means we will see new cloud unified communications adoptions. Unified communications (UC) is a system that joins voice, text, email, audio/video conferencing, and IM into a continuous user experience. The integration of mobile tech into the unified communication infrastructure allows businesses to multiply their productivity. Read more at: : http://www.socialmediatoday.com/content/cloud-collaboration-and-future-ad-hoc-real-time-communication-0
Communication has evolved a lot since the discovery of telephones. The invention of smartphones and OTT (over the top) messenger apps, along with the emergence of social networks, have changed the face of communication. At the same time, improvements in collaborative technologies have sent video-conferencing through the early motions of commoditization, making it a reality for businesses of all sizes. Now the time has arrived to move from Unified Communications to Universal Communications. While unified communications has been focused on integration and streamlining of all the communication and collaboration tools within a business; universal communications is about making communications possible anywhere, between anyone and nearly across any device. The main factors driving the emergence of Universal communications are changing work life balances, social networking, and constantly improving devices, changing uses of synchronous vs. asynchronous and mainstreaming of the cloud. Read more at:
