Post your process of filtration of the email data and queries related to that here.

We need to stick to Unscheduled & Original data, leaving out the Scheduled and Reply data as of now. So we need to omit Scheduled and Reply data from the email data set. The main operator is this regard is 'Filter Documents (By Token)" which is to be used inside the process document operator after reading the data via "Read Excel operator".
Now we will use Filter Document (by content) operator 4 times in order to remove Scheduled and Reply data. The strings used by me are: RE: | Maintenance | Scheduled | Routines. I am not taking the "planned" string as of now in filter documents operator for analyzing.
Any one got any other opinion regarding this?

In case of feeding email body and email subject both to the read excel operator, how you guys are processing? Are you filtering based on subject only and then adding body to the filtered subjects to be used as training set with category?

But while filtering the scheduled and replies through various keywords used as an input to Filter Documents by Content operator, some unscheduled and original emails are being filtered because there is mention of the keyword "scheduled" in some of the email bodies. As a result, I am missing some data points. Any suggestion?

That is the problem. I have not used planned. instead i have used routine

Hi Tapasree,

Your sentences confused me.

So here's the thing that you follow:

1. Select Read Excel operator. While selecting the checkboxes, select subject and body both. Click Finish.
2. Select Process Documents from Data operator.
3. Under Process Documents from Data operator, bring in Filter Documents by content each time. In each case, enter the following in the string field: re:, scheduled, planned, maintenance. Be sure you have not selected case sensitive and you have selected inverse condition.



Let me know if you face problems.