/home/leansigm/public_html/components/com_easyblog/services<title>CRM Analytics</title>
<script type="text/javascript">
window.print();
</script>
<div id="blog-title">
	<h1>CRM Analytics</h1>
</div>

<div class="title-wrapper no-avatar">
	<div class="meta1">
		<div class="inner">
			<span class="post-date">Jun 30</span>

			<span class="post-category">
				Posted by <a href="/forum/user/2909-siddhi-ruparelia">Siddhi Ruparelia</a>				in <a href="/resources/sigmaway-blog/analytics">Analytics</a>			</span>
		</div>
	</div>
</div>


<div class="post-content clearfix">
		
	<div class="ewa-rteLine" style="color: #000000; font-family: Calibri, 'Segoe UI', Calibri, Thonburi, Arial, Verdana, sans-serif, 'Mongolian Baiti', 'Microsoft Yi Baiti', 'Javanese Text'; font-size: 14.6667px; white-space: pre-wrap;">CRM (customer relationship management) analytics comprises all programming that analyzes data about customers and presents it to help facilitate and streamline better business decisions.</div>
<div class="ewa-rteLine" style="color: #000000; font-family: Calibri, 'Segoe UI', Calibri, Thonburi, Arial, Verdana, sans-serif, 'Mongolian Baiti', 'Microsoft Yi Baiti', 'Javanese Text'; font-size: 14.6667px; white-space: pre-wrap;">CRM analytics offers insights to understand and use the data that is mined. CRM is used in Customer segmentation groupings, profitability analysis and customer value, personalization, measuring and tracking escalation and predictive modelling.</div>
<div class="ewa-rteLine" style="color: #000000; font-family: Calibri, 'Segoe UI', Calibri, Thonburi, Arial, Verdana, sans-serif, 'Mongolian Baiti', 'Microsoft Yi Baiti', 'Javanese Text'; font-size: 14.6667px; white-space: pre-wrap;">CRM analytics can lead to better and more productive customer relationships through the evaluation of the organization's customer service, analyzing the customers and verifying user data. CRM analytics can lead to improvement in supply chain management.</div>
<div class="ewa-rteLine" style="color: #000000; font-family: Calibri, 'Segoe UI', Calibri, Thonburi, Arial, Verdana, sans-serif, 'Mongolian Baiti', 'Microsoft Yi Baiti', 'Javanese Text'; font-size: 14.6667px; white-space: pre-wrap;">A major challenge is to integrate existing systems with the analytical software. If the system does not integrate, it is difficult to utilize collected data.</div>
<div class="ewa-rteLine" style="color: #000000; font-family: Calibri, 'Segoe UI', Calibri, Thonburi, Arial, Verdana, sans-serif, 'Mongolian Baiti', 'Microsoft Yi Baiti', 'Javanese Text'; font-size: 14.6667px; white-space: pre-wrap;">Read more at: <span style="color: #0000ff; text-decoration-line: underline;"><a href="https://fitsmallbusiness.com/what-are-crm-analytics/" target="_blank" rel="noopener noreferrer">https://fitsmallbusiness.com/what-are-crm-analytics/</a></span></div>
<div class="ewa-rteLine" style="color: #000000; font-family: Calibri, 'Segoe UI', Calibri, Thonburi, Arial, Verdana, sans-serif, 'Mongolian Baiti', 'Microsoft Yi Baiti', 'Javanese Text'; font-size: 14.6667px; white-space: pre-wrap;"> </div></div>

<div class="post-copyright clearfix">
	</div>

<div class="post-tags">
	Tags
		<a href="/blog/tags/customer-relationship-management">
		<span itemprop="keywords">Customer Relationship Management</span>
	</a>
		<a href="/blog/tags/crm-analytics">
		<span itemprop="keywords">CRM Analytics</span>
	</a>
		<a href="/blog/tags/crm-1">
		<span itemprop="keywords">CRM</span>
	</a>
		<a href="/blog/tags/data-mining">
		<span itemprop="keywords">Data Mining</span>
	</a>
		<a href="/blog/tags/customer-segmentation">
		<span itemprop="keywords">Customer segmentation</span>
	</a>
	</div>

<a rel="nofollow" onclick="window.print();" title="PRINT" href="javascript: void(0)">PRINT</a>