A successful business is no more only based on hard work but various other factors. One of them is the happy and satisfied employees. And the customer relationship management tool (CRM) can also improve employee's happiness. Well, happy employees are the productive employees. Employee with high job satisfaction and happy with his working environment will be more productive than the unhappy one. Reasons why CRM improves employee happiness: Reduced Stress through Up-to-Date Info; Collaborative Work Increases Happiness; Removal of Tedious Tasks; Out-of-Office CRM Access. Read the complete article here: http://it.toolbox.com/blogs/insidecrm/how-crm-technology-makes-for-happier-employees-73170