A bad CRM can affect the sales team in many ways. If there is no co-operation between sales and IT departments, it may affect CRM deployment. Poor vendor selection is another reason for CRM failure. If the CRM selected doesn’t work in accordance to the existing sales pipeline, then it may lead to productivity loss. Lack of training resources is another reason for failure in CRM deployment. Read more at: http://it.toolbox.com/blogs/insidecrm/5-ways-a-bad-crm-trips-up-your-sales-team-68540