/home/leansigm/public_html/components/com_easyblog/services<title>Adoption of cloud computing in call centers</title>
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	<h1>Adoption of cloud computing in call centers</h1>
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			<span class="post-date">Mar 19</span>

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				Posted by <a href="/forum/user/498-tapasree-bhattacharjee">Tapasree Bhattacharjee</a>				in <a href="/resources/sigmaway-blog/contact-center-shared-services">Contact Center &amp; Shared Services</a>			</span>
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	<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal;"><span style="font-size: 12.0pt; font-family: 'Times New Roman','serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-IN;">Nowadays businesses are adopting cloud computing technology to enhance customer satisfaction in call centers. This technology helps the employees by providing updated information about the customers which allow them to easily manage customer needs. A cloud based call center also offers better return on investment. The employees can access the cloud from anywhere with an internet connection which helps in reducing costly on-site installations.<br /> ‏</span></p>
<p class="MsoNormal">For more information follow</p>
<p class="MsoNormal"><a href="https://www.fonality.com/industry-news/what-are-benefits-moving-call-center-cloud" target="_blank">https://www.fonality.com/industry-news/what-are-benefits-moving-call-center-cloud</a></p>
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		<a href="/blog/tags/technology">
		<span itemprop="keywords">technology</span>
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		<a href="/blog/tags/return-on-investment">
		<span itemprop="keywords">return-on-investment</span>
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		<a href="/blog/tags/customer-satisfaction">
		<span itemprop="keywords">Customer satisfaction</span>
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		<a href="/blog/tags/cloud-computing">
		<span itemprop="keywords">Cloud Computing</span>
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		<a href="/blog/tags/call-center">
		<span itemprop="keywords">Call Center</span>
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