It was found that, 59% of CMO's who use technology strategy, depends on marketing ops for tools, analytics, process and metrics. According to Scott Vaughan (CMO of Integrate), marketing operation (marketing Ops) focuses on customer acquisition. The marketing operations function has emerged due to the need for a more transparent, efficient, and accountable view of marketing. Its growth was driven by the proliferation of marketing technology and increased pressure from the C-suite to prove the value of marketing and contribute to the bottom-line. The Marketing Ops role is increasing in today’s world, so, some tips for Marketing Ops leaders. They are as under:
Tip 1# Lead process change by organizing around the customers: Look at your current marketing plan, technology, process and resources.
Tip 2# Drive decisions based on governed data: Apply data governance to improve quality.
Tip 3# Shape the marketing technology infrastructure: Identifying and applying right technology.
Read more at: http://marketingland.com/marketings-new-customer-nerve-center-marketing-operations-127292