/home/leansigm/public_html/components/com_easyblog/services<title>Why customer satisfaction is important in business</title>
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	<h1>Why customer satisfaction is important in business</h1>
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			<span class="post-date">Jun 09</span>

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				Posted by <a href="/forum/user/443-piu-banerjee">Piu Banerjee</a>				in <a href="/resources/sigmaway-blog/market-research-service-companies">Market Intelligence</a>			</span>
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	<p><span style="font-size: 11.0pt; line-height: 107%; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-IN; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Earlier, customer satisfaction was not the top priority for businesses, but customers nowadays are dependent more on digital environment and this has changed everything. Now, a discontented customer can leave a negative comment on social media or a review and that can have a direct impact on an organization’s image. That is why it is important to make business strategy surrounding customers. This article link explains what customer satisfaction is and how to measure it so that you can improve it. Read more at: </span><a style="font-family: Calibri, sans-serif; font-size: 11pt;" href="https://www.business2community.com/customer-experience/how-can-you-measure-and-improve-customer-satisfaction-02410334" target="_blank" rel="noopener noreferrer">https://www.business2community.com/customer-experience/how-can-you-measure-and-improve-customer-satisfaction-02410334</a></p>
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		<a href="/blog/tags/customer-acquisition-and-retention">
		<span itemprop="keywords">customer acquisition and retention</span>
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		<a href="/blog/tags/importance-of-digital-environment">
		<span itemprop="keywords">importance of digital environment</span>
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		<a href="/blog/tags/business-strategy">
		<span itemprop="keywords">business strategy</span>
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		<a href="/blog/tags/customer-satisfaction">
		<span itemprop="keywords">customer satisfaction</span>
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