Crazy Egg

1. What Is WordPress Hosting (+ The Type You Should Use)

   Website hosting, including WordPress website hosting, is one of the most important aspects of building and managing an online business. By simply...

   The post What Is WordPress Hosting (+ The Type You Should Use) appeared first on The Daily Egg.

2. Why a Smart IVR Is Harder to Make Work Than Most Realize

   If AI could get tired of being talked about, it probably would by now. Instead, it’s getting shoehorned into just about every...

   The post Why a Smart IVR Is Harder to Make Work Than Most Realize appeared first on The Daily Egg.

3. #1 Software To Use To Build A Call Center Knowledge Base

   A call center’s knowledge base includes vital information about its overarching business, including everything from standard operating procedures and company policies to...

   The post #1 Software To Use To Build A Call Center Knowledge Base appeared first on The Daily Egg.

4. The 7 Best Healthcare & Medical Call Center Software–2024

   The best healthcare call center software improves the patient experience AND optimizes internal workflows to keep your practice running smoothly. The wrong...

   The post The 7 Best Healthcare & Medical Call Center Software–2024 appeared first on The Daily Egg.

5. Call Center Shrinkage <30% Is Good (+To Do’s If It’s More)

   Call center shrinkage refers to the percentage of time your customer support agents are on the clock but unavailable to take calls....

   The post Call Center Shrinkage <30% Is Good (+To Do’s If It’s More) appeared first on The Daily Egg.