Have you recently asked the right questions from your CRM application? If no then here is a piece of advice from Inside CRM blog to upgrade your CRM application. It will bring more business agility, efficient workflow and will improve customer relationship.
But what are the right questions to ask:
• How old is your CRM solution? And if you can’t remember then here is your cue to upgrade.
• How many applications are you using to support your CRM?
• Does it grow with your business?
To find your answers, click on the link: http://it.toolbox.com/blogs/insidecrm/how-to-tell-its-time-to-upgrade-your-crm-solution-67836