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An article by Jodi Beuder, valued contributor to Business 2 Community, conveys that a company must place a priority on having well-trained, happy employees who can understand how to deliver outstanding customer service and in turn improve the customer relationship. He also mentioned few steps which will enhance the process. Read more at http://www.business2community.com/customer-experience/improve-customer-loyalty-create-happy-employees-0849156#!EirPI |