Nowadays, organizations are switching from legacy PBX systems to modern VoIP technology. But, sometimes they overlook the changes that are needed to optimize voice and video quality. This article, explores how to get clear communication by implementing few changes. They are - Upgrade Your Commercial Internet Connection, Implement Quality-of-Service Features, Change Headsets, Get a Guaranteed Contention Ratio, and Optimize Your Network. Read more at: http://it.toolbox.com/blogs/voip-news/5-ways-to-address-voip-call-quality-issues-73951