Organizations have implemented various software solutions to manage many processes, from ERP to power consumption to supply chain management. But when it comes to the most critical component of supply chain management – “Human Capital”, many companies are still playing catch-up. However, nowadays more organizations are turning to labour optimization solutions. These solutions not only keep track of operations, but also use predictive models and algorithms to determine future labour needs. Labour optimization software also analyze orders and resources to predict warehouse throughput. Then it automatically schedules the right balance of full-time, part-time, and temporary workers to meet demand. Managers receive alerts when labour levels don’t meet requirements. Optimization solutions have been used successfully for years in operations such as call centres, which needs to examine historical call patterns to predict future call volumes and ensure that they have the right people with the right skills in the right channels. Such intelligent technology has enormous potential in a manufacturing setting, helping companies do more with less.
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