Open source CRM is very useful for small businesses. In small businesses, you have to maintain a balance between spending time doing what you do and devoting enough time to technology without sacrificing that relationship with the consumer. This article unfolds the seven advantages of open source CRM that will lift your business higher. They are: Affords Stability of Software, Allows Modification to Your Needs, Costs Little or Nothing at All, Provides Plenty of Support, Removes Required Licensing, Streamlines Productivity, and Reduces Operating Costs. Read more at: http://it.toolbox.com/blogs/insidecrm/open-source-crm-will-give-your-small-business-a-leg-up-70065