CRM solutions are important in order to improve the sales process. A good CRM solutions also help to identify quality lead. But, these benefits will be of no use if the deployment is not done in a correct way from the beginning. The causes vary for not understanding why the users need CRM. Companies must know how to minimize failure risk during CRM deployment. This can be done by aligning the business process in a proper way, by choosing the right technology, by upgrading the old CRM solution, by handling migration from old CRM solution to the new one properly. Read more at: http://it.toolbox.com/blogs/insidecrm/avoiding-failure-during-your-crm-deployment-68429