/home/leansigm/public_html/components/com_easyblog/services<title>Customer Success Management: An Insight</title>
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	<h1>Customer Success Management: An Insight</h1>
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			<span class="post-date">Feb 10</span>

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				Posted by <a href="/forum/user/443-piu-banerjee">Piu Banerjee</a>				in <a href="/resources/sigmaway-blog/analytics">Analytics</a>			</span>
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	<p><span style="font-size: 11.0pt; line-height: 107%; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: PMingLiU; mso-fareast-theme-font: minor-fareast; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-US; mso-fareast-language: ZH-TW; mso-bidi-language: AR-SA;">Software-as-a-Service (SaaS) is in much demand nowadays. These SaaS platforms are subscription-based model and allow businesses to access their big data, analytics and other applications online from anywhere in the world, and are hosted in the cloud. But, enterprise-level SaaS platforms can cost thousands of dollars per month and is expensive. So, customer success manager (CSM) is gaining popularity nowadays. CSMs help manage the whole SaaS subscription process for businesses from marketing, to the initial sale of the subscription, to renewal. Read more at:&nbsp;</span><a href="http://www.socialmediatoday.com/content/rise-customer-success-management-saas-world-infographic" target="_blank">http://www.socialmediatoday.com/content/rise-customer-success-management-saas-world-infographic</a></p>
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	Tags
		<a href="/blog/tags/software-as-a-service">
		<span itemprop="keywords">Software as a Service</span>
	</a>
		<a href="/blog/tags/enterprise-level-saas-platforms">
		<span itemprop="keywords">enterprise-level SaaS platforms</span>
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		<a href="/blog/tags/customer-success-manager">
		<span itemprop="keywords">customer success manager</span>
	</a>
		<a href="/blog/tags/csm">
		<span itemprop="keywords">CSM</span>
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		<a href="/blog/tags/cloud-technology">
		<span itemprop="keywords">cloud technology</span>
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