/home/leansigm/public_html/components/com_easyblog/services<title>Managing High Call Volumes During Holiday Season</title>
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	<h1>Managing High Call Volumes During Holiday Season</h1>
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			<span class="post-date">Nov 04</span>

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				Posted by <a href="/forum/user/443-piu-banerjee">Piu Banerjee</a>				in <a href="/resources/sigmaway-blog/contact-center-shared-services">Contact Center &amp; Shared Services</a>			</span>
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	<p><span style="font-size: 11.0pt; line-height: 107%; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: PMingLiU; mso-fareast-theme-font: minor-fareast; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-US; mso-fareast-language: ZH-TW; mso-bidi-language: AR-SA;">According to a recent study by CareerBuilder, it was found that 43% of retailers plan to hire additional workers for the holiday season. Now with the approaching holiday season there is an increase in call volumes. Companies need a way to handle all of these inbound calls. So, many companies are turning to virtual call centers. A virtual call center can help companies cut costs while still providing customer service. To know more, follow:&nbsp;</span><a href="http://www.business2community.com/sales-management/strategy-managing-high-call-volumes-holiday-season-integrated-virtual-call-center-01050802" target="_blank">http://www.business2community.com/sales-management/strategy-managing-high-call-volumes-holiday-season-integrated-virtual-call-center-01050802</a></p>
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		<a href="/blog/tags/ivr">
		<span itemprop="keywords">IVR</span>
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		<a href="/blog/tags/virtual-call-centers">
		<span itemprop="keywords">Virtual call centers</span>
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		<a href="/blog/tags/call-volumes">
		<span itemprop="keywords">Call Volumes</span>
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		<a href="/blog/tags/integrated-voice-response">
		<span itemprop="keywords">Integrated Voice Response</span>
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		<a href="/blog/tags/inbound-calls">
		<span itemprop="keywords">inbound calls</span>
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