Social media is a platform where people can create, share or exchange information and ideas through interaction. The rise of Big Data has prompted many organizations to utilize data analysis for making marketing decisions .Social media is an important way to track vast amount of data. Organizations are now developing tools intended for this purpose.
Some of the trending social media analytics tools are:
1. Social Report.
2. Social Mention.
3. Simply Measured.
4. Cyfe.
5. Sprout Social.
6. SumAll.
To read more, visit the following link:
http://www.practicalecommerce.com/articles/65195-6-Social-Media-Analytics-Tools-for-Merchants