Integration of VoIP & Unified Communications: A Study

It is predicted that Voice over IP and unified communications is a massive market will reach $88 billion in 2018. But, first we need to know what is VoIP and unified communications. VoIP is technology that takes voice data and moves it along your Internet network and unified communications (UC) refers to the integration of multiple types of business communication used, such as instant messaging, email and video conferencing. UC and VoIP solutions offer a way to communicate with customers, but UC offers a broader approach. VoIP and UC can be integrated. This article writes details about integration of these two methods. To know more, follow:  http://it.toolbox.com/blogs/voip-news/the-relationship-between-unified-communications-and-voip-and-what-it-means-for-your-small-business-69769