In today’s world, your existing and potential customers have myriad touch points to interact with your business and its associated ecosystem i.e. your vendors, suppliers, competitors, regulatory bodies and other customers. These interactions can be leveraged for predicting future behavior and managing the customer lifecycle in an optimal manner.
SigmaWay can deliver a predictive analytics solution that enables comprehensive customer lifecycle management across the Acquisition, Service Delivery, Retention and Termination/Win-Back phase.