What is the mission of SigmaWay?

SigmaWay's mission is to be a flexible and innovative transformation catalyst, providing world-class analytics, process optimization, training, and outsourcing services to enable clients to achieve new heights.

What are the core values of SigmaWay?

SigmaWay's core values include: continuous process improvement, optimizing business processes, sharing a fun optimization experience with clients, focusing on action through thought leadership and analysis, considering the end customer in every transaction, creating win-win partnerships, enriching human capital, maintaining absolute integrity, fostering creativity, agility, and innovation.

Why should a business choose SigmaWay's services?

Businesses should choose SigmaWay because of their best-fit solutions approach to Business Process Re-engineering, access to a panel of expert industry advisors, extensive domain expertise across industries, ingenious analytical frameworks like ISA, GOM, and EVOP, IT integrated solutions design, and flexible engagement models, such as FTE based, project-based, gain sharing, and continuous engagement.

Where is SigmaWay located?

SigmaWay LLC is founded and headquartered in the state of Delaware, USA.

What is the SigmaWay story?

SigmaWay LLC is a boutique process solutions firm that serves as a transformation catalyst to provide breakthrough value to businesses. Founded in Delaware, USA, it consists of leading consultants from various backgrounds offering diverse experiences globally across multiple domains and industries.

What does SigmaWay offer in terms of business process re-engineering?

SigmaWay offers redesigning processes to maximize ROI, considering client's technology and project scope. They utilize industry trend insights from advisory panels and apply best practices across different domains. SigmaWay employs analytical frameworks like ISA, GOM, and EVOP to assist with business decisions.

What kinds of engagement models does SigmaWay offer?

SigmaWay offers several engagement models to suit business needs, including FTE based, project-based, gain sharing, and continuous engagement.

What services does SigmaWay offer in Business Intelligence?

SigmaWay provides Business Intelligence services that utilize top-of-the-line tools and techniques to help businesses answer day-to-day questions and make smarter decisions. Their services include regular reporting and project support, allowing businesses to benefit from enhanced data analysis and insights.

How does SigmaWay approach process consulting and improvement?

SigmaWay approaches process consulting by crafting a customized solution for each client, focusing on delivering maximum value in the shortest timeframe to increase ROI. They use Lean, Six Sigma, and Change Leadership techniques to achieve transformational success, and ensure positive employee engagement to maintain lasting improvement.

What experience do SigmaWay consultants have in process consulting?

SigmaWay consultants possess extensive industry experience and are certified in Master Black Belt and Black Belt methodologies from leading organizations like GE and Bank of America. They specialize in process improvement across various industries and have expertise in CRM roll-out, IVR deployment, and web portal implementation.

How can I contact SigmaWay for a proof of concept in Business Intelligence?

To contact SigmaWay for a proof of concept in Business Intelligence, you can email them at contact@gosigmaway.com or call their USA number at +1 727 490 3166, or their India number at +91 1147044570.

What distinguishes SigmaWay's analytics solutions from others?

SigmaWay distinguishes itself by maximizing the Return on Investment for your analytics initiative through the following methods:

• Budget-Friendly Solutions: Utilizing open source software to avoid expensive annual fees.
• Customization: Offering tailor-made solutions specific to your business needs, rather than a one-size-fits-all approach.
• Resource Optimization: Integrating technical expertise with your own business acumen for dynamic and evolving solutions.
• Industry Expertise: Leveraging industry experience to benchmark against best practices and provide actionable insights.
• Measurable Impact: Designing solutions that clearly demonstrate business impact to executives.

What engagement models does SigmaWay offer for analytics solutions?

SigmaWay offers several flexible engagement models based on your organization's analytics readiness:

• Project Mode: Time-bound analytics solution delivery.
• Product Mode: Design of an analytics product for long-term use.
• Service Mode: Long-term engagement for ongoing analytics services.

What is included in SigmaWay's predictive analytics solution?

SigmaWay's predictive analytics solution covers comprehensive customer lifecycle management by addressing different phases such as:

• Acquisition: Email targeting, behavioral-based advertising, sales force optimization, and marketing campaign response modeling.
• Service Delivery: Features like integrated channel management, product recommendation systems, effort optimization for collections, portfolio risk management, and workforce management.
• Retention: Proactive issue resolution and churn modeling.
• Termination/Win-Back: Fraudulent behavior prediction and silent attrition campaigns.

How can SigmaWay's social media analytics benefit my business?

SigmaWay's social media analytics can significantly benefit your business by:

• Enhancing Brand Awareness: Helps identify the reach of your social media engagement and audience demographics.
• Boosting Conversion: Tracks sales originated from social media.
• Improving Customer Satisfaction: Utilizes sentiment analysis to manage brand responsiveness by categorizing and channelizing customer issues.
• Targeting Audience: Uses keywords analyzer to attract relevant customers.
• Benchmarking: Compares your brand’s engagement and responsiveness against competitors.

How does SigmaWay assist with web analytics?

SigmaWay assists with web analytics by answering critical questions to transform your website into an effective tool for a customer-focused strategy. Their services include a comprehensive analysis and strategy to improve website functionality, engagement, and conversion rates.

What is the Lean Six Sigma Green Belt Training offered in Kolkata, India?

The Lean Six Sigma Green Belt Training organized by SigmaWay took place from November 15th to 17th, 2013, at Hotel The Sojourn in Salt Lake City, Kolkata. The training combined instructor-led presentations, case studies, interactive games focusing on lean and six sigma, and hands-on experience with statistical aspects. Facilitated by Debjani Mitra and Nitin Sinha, the training aimed to provide a comprehensive understanding of six sigma tools, teamwork, leadership, and cultural changes needed for a successful green belt project. The training also covered advanced topics like simulation in services and TRIZ (theory of inventive problem solving), along with an introduction to Design of Experiments.

What was the objective of the Lean Action Workout in Florida, USA?

The Lean Action Workout (AWO) facilitated by SigmaWay in August 2013 aimed to reduce cycle time and wait time for the client’s overall implementation process by 50%. Attended by over 25 participants from various departments, the workout promoted cross-functional idea generation and alignment with organizational goals. The session included problem identification, creative idea generation through sub-groups, and implementation planning, resulting in optimized process cycles and improved organizational workflow.

What opportunities were available during the SigmaWay Summer Internship 2013?

The SigmaWay Summer Internship 2013 was designed to allow students from leading universities in Kolkata, India, to develop products and conduct product research. The interns worked in areas such as simulation, design of experiments, and robust product design, and gained experience conducting statistical tests using tools like Excel, R, and Minitab. Additionally, the interns collaborated with SigmaWay consultants on developing go-to-market strategies for a six sigma training program. The program received positive feedback for its flexibility and practical experience.

What career opportunities does SigmaWay offer?

SigmaWay offers a variety of career opportunities, including roles for Sales Advocates, Consultants, SigmaWay Interns, and Lean Six Sigma Trainers. Sales Advocates can earn up to 20% of profits or 5% of the revenue. Consultants are offered attractive remuneration and opportunities for referral earnings. Internship opportunities are available globally and can be managed remotely, focusing on fields such as analytics, product development, and market intelligence.