CMS Wire
All the Content Management, Web Publishing and Enterprise 2.0 news you can handle. We think about content and dwell upon collaboration.
-
Customer Intelligence Without a Center: The New CX Architecture
Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time.
Continue reading... -
Liveops Launches LiveNexus AI Platform for CX Modernization
New orchestration engine blends AI with 20,000+ agents to help enterprises test and scale contact center solutions.
Continue reading... -
CrafterCMS Brings AI Automation to the Digital Experience Stack
Open-source tool automates transformation of static templates into managed CMS sites.
Continue reading... -
The Magic of Small Moments: Where Brand Loyalty Is Really Created
Loyalty isn’t built in dashboards or rewards programs. It’s formed in brief, human moments that make customers feel seen.
Continue reading... -
4 AI Shifts That Will Separate CX Leaders in 2026
AI is now expected. What separates brands is how they integrate it, apply judgment and earn trust.
Continue reading...
Sigma Connect
