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Analytics: Enriching customer experience

Instincts, intuition and creativity are invaluable when it comes to customers, but they cannot paint the whole picture. A solid grasp of data and analytics is required along with them to make a mark in the market. For example, logic does not come out as a winner when deciding loyalty but data and applied analytics tells us a different story. Results though counter intuition sometimes provide important insight which helps develop the marketing strategies. Advanced analytics ventures into the field of correlation and converts guesswork into evidence-based decisions. Advanced analytics also improves customer experience.  Sometimes it does not completely rely on intuitive results, deviates from it but helps to validate targeted campaigns.  To know more please follow the link:

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Friday, 18 September 2020
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