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SigmaWay Blog

SigmaWay Blog tries to aggregate original and third party content for the site users. It caters to articles on Process Improvement, Lean Six Sigma, Analytics, Market Intelligence, Training ,IT Services and industries which SigmaWay caters to

The impact of big data on enterprise apps

Big data is one of the important buzzwords in technology world. Nowadays, in addition to traditional enterprise data, companies are collecting data from different sources. Though big data is being used in high pace, companies working with big data are only concerned about the best product. To know more impact of big data, go through the article by Natalie Gagliordi, ZDNet staff writer.

http://www.zdnet.com/the-impact-of-big-data-on-enterprise-apps-7000028994/

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Technology made health care expensive. can it now control costs?

Technology has redefined healthcare industry.  Lot of new dimensions are active into the arena of healthcare industry today, but we have to look into the other side of technology in healthcare as well. The cost of medical treatment is going higher & higher as many new technology enabled options are coming up. "Computers make things better and cheaper. In health care, new technology makes things better, but more expensive," said Jonathan Gruber - an economist at MIT. We need to manage data both on patient and system level - to realize higher-quality and better-value care. We also need technology that will take us to the next level and will reduce costs. To read more, visit: http://recode.net/2014/04/28/technology-made-health-care-expensive-can-it-now-control-costs/

 

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Unified communications: driven by customers

Customer contact centers fulfil different functions according to the organization they serve and the industry that they function in. Regardless of their objectives, the focus should be on the customer - meeting expectations, enhancing service levels and improving satisfaction. Contact centers are finding it necessary to add more communication channels to their platforms in order to get in touch as easily as possible. Customer satisfaction and performance levels remain among the most important tenets of any call center and the market is changing to address customer communication needs. Technologies like unified communications will be playing a greater role in going forward.

 

 

 To know more about this aspect, read the article by Mike England, content director of Imago Techmedia, follow http://www.callcentrehelper.com/customers-driving-unified-communications-55759.htm

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What Is Platform-As-A-Service?

Mark Russinovich, Member, Microsoft Azure team, said he sees PaaS as “writing code that is integrated with a runtime environment, as opposed to code that is dropped into a virtual machine that's sitting on a bare-metal server, a legacy kind of server. That is the key differentiator point. The software knows something about the environment it is running in”. In a panel on "The Future of PaaS in an IaaS World" at Cloud Connect Summit, with a high level of disagreements among panel members, much has been revealed about PaaS.

To read more, visit the following link:

 

http://www.informationweek.com/cloud/platform-as-a-service/what-is-platform-as-a-service-experts-disagree/d/d-id/1141665

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Increasing Role of Technology in Wealth Management at Private Banking

Private banking in Asia-Pacific is a dynamic and evolving market with regional variations in regulations and requirements. As wealth management continues to grow with more opportunities in the mass affluent market, private banks will need to rely on technology to handle the increased volume. In addition, private banks are also dedicating more resources and budget on technology solutions to support and ensure compliance with regulation changes. While there is potential for the convergence of private banking and asset management, it is still important that the technology platform can deliver a personalised client experience as wealth management is still predominantly a relationship-based business, especially so in Asia-Pacific.

Together with panellists from Bank Julius Baer and Deutsche Asset & Wealth Management, investment management solution provider Charles River has drawn some key conclusions about the industry in the Asia-Pacific region during Private Banking Asia 2014 event, held on March 19th and 20th in Singapore. To read more, visit the following link:

 

http://www.businesswire.com/news/home/20140410005052/en/Charles-River-Discusses-Increasing-Role-Technology-Wealth#.U0dzt1VgXgw

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Heartbleed web security bug: What you need to know

OpenSSL is a popular cryptographic library used to digitally scramble sensitive data as it passes to and from computer servers so that only the service provider and the intended recipients can make sense of it. If an organisation employs OpenSSL, users see a padlock icon in their web browser - although this can also be triggered by rival products. Google Security and Codenomicon - a Finnish security company - revealed on Monday that a flaw had existed in OpenSSL for more than two years that could be used to expose the secret keys that identify service providers employing the code. They said that if attackers made copies of these keys they could steal the names and passwords of people using the services, as well as take copies of their data and set up spoof sites that would appear legitimate because they used the stolen credentials. This vulnerability allows anyone on the internet to read the memory of the system protected by the bug-affected code. In this way, they can get the keys needed to decode and read the data, according security researchers at the Finnish firm Codenomicon who discovered it. The bug is independently discovered recently by Codenomicon and Google Security researcher Neel Mehta. The official name for the vulnerability is CVE-2014-0160.

To read more, visit:

http://www.cbc.ca/news/technology/heartbleed-web-security-bug-what-you-need-to-know-1.2603988

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Why we are not using data analytics to detect fraud

According to a recent EY (formerly Ernst & Young) survey, very few Indian companies use ‘forensic data analytics’. Seventy-two per cent of the 500-odd companies surveyed believe Big Data has the potential to mitigate frauds. However, only seven per cent are aware of specific Big Data technologies and only two per cent are using such technologies. There are 2 basic reasons behind the sceptical mindset among Indian companies about using big data to detect frauds. First is shortage of big data skilled workers & second is their reluctance to invest in these technologies.

To know more, visit the following link:

http://www.thehindubusinessline.com/features/smartbuy/why-we-arent-using-data-analytics-to-detect-fraud/article5897189.ece

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Labour optimization solutions make best use of Human Capital

Organizations have implemented various software solutions to manage many processes, from ERP to power consumption to supply chain management. But when it comes to the most critical component of supply chain management – “Human Capital”, many companies are still playing catch-up. However, nowadays more organizations are turning to labour optimization solutions. These solutions not only keep track of operations, but also use predictive models and algorithms to determine future labour needs. Labour optimization software also analyze orders and resources to predict warehouse throughput. Then it automatically schedules the right balance of full-time, part-time, and temporary workers to meet demand. Managers receive alerts when labour levels don’t meet requirements. Optimization solutions have been used successfully for years in operations such as call centres, which needs to examine historical call patterns to predict future call volumes and ensure that they have the right people with the right skills in the right channels. Such intelligent technology has enormous potential in a manufacturing setting, helping companies do more with less.

To read more about this aspect, please visit Tracey Schelmetic’s article link as given below:

 

http://www.thomasnet.com/journals/techtrends/articles/labor-optimization-solutions-make-best-use-of-human-capital

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Job opportunities in BFSI sector

With the advancement of new technologies, big data and internet, young professionals are getting opportunities for new career options. With the growth of facebook and twitter, different organisations of BFSI sector require more professionals for their work like collecting data, prediction and forecasting revenue. So doors for new jobs are being opened in front of the young pool of talents.

For more information, please go through: http://economictimes.indiatimes.com/news/news-by-industry/jobs/rise-in-demand-for-social-media-experts-in-fmcg-bfsi-pharma-companies/articleshow/29500508.cms

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SOHAM SRIMANI
sOUTRIK, THIS ONE IS AWESOME
Monday, 24 March 2014 10:57
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Adoption of cloud computing in call centers

Nowadays businesses are adopting cloud computing technology to enhance customer satisfaction in call centers. This technology helps the employees by providing updated information about the customers which allow them to easily manage customer needs. A cloud based call center also offers better return on investment. The employees can access the cloud from anywhere with an internet connection which helps in reducing costly on-site installations.

For more information follow

https://www.fonality.com/industry-news/what-are-benefits-moving-call-center-cloud

 

 

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Nitin Sinha
good work.
Thursday, 27 March 2014 15:59
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Technology: reshaping branch banking!

 

Today, technology is an integral part of any business looking for sustainable growth. Banking sector is no different. Handling branches is an important day-to-day operation and hence, banks need to deploy adequate resources for the same. From simplifying payments with person-to-person transfers to eliminating the need for passwords with voice recognition software, technology is revolutionizing how account holders manage their money. The result is that bank branches are looking less crowded.

To read more, visit:

 

http://www.nasdaq.com/article/4-ways-tech-will-change-your-bank-branch-cm329072

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payel
interesting!
Monday, 24 March 2014 07:57
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2014 #hrwins program

#hrwins program has been started by LAROCQUE; the leading Strategy and GoToMarket Consulting firm for HR related technology. The main purpose of #hrwins program is to encourage innovation in HR Technology products.


The result of 2014 #hrwins program was announced, where 15 HR Technology firms received the distinction of “HR Companies to Watch”. Some of them are ADP, BlackbookHR, Ceridian, HireVue, Jibe etc.

 

For more information, please go through: http://www.prweb.com/releases/2014/03/prweb11659203.htm

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SOHAM SRIMANI
indeed interesting
Monday, 24 March 2014 11:11
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Utilization of analytics in recruitment

To find the best tools and techniques for appropriate human resource selection must be the prime focus of a HR manager. The enhancement of the recruitment process can be attributed not only to the social media techniques but also to the data analysis, redefining recruitment. Data analysis helps in making accurate decisions faster which ultimately leads to a proactive business. The employee turnover can be reduced by analysis of the proper reason using sentiment analysis. Predictive analysis helps in eliminating the guesswork factor.

For more information please go to

http://theundercoverrecruiter.com/big-data-recruiters/

 

 

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Analytics - caring for health

Analytics Platforms are offering greater insights into real time surveillance of disease outbreaks. This will be helpful for countries like India, where population density is high. Due to the population size and density, India is prone to infectious diseases and controlling the outbreak of the diseases is becoming difficult.

With the help of predictive modelling, the Analytics Platforms can be used in determining the severity and spread of the disease. Based on these, the control measures can be applied accordingly.

 

For more information, please go through the link http://articles.economictimes.indiatimes.com/2014-01-31/news/46870122_1_disease-outbreaks-notification-system-syndromic-surveillance

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Robots- exhibiting feelings & emotions

How about a system which can learn from its mistakes? How about a system which can evolve over time automatically? We refer to these features as Artificial Intelligence, exhibited by a software or by a machine. 

To Read More: visit the following link...

http://www.theguardian.com/technology/2014/feb/22/robots-google-ray-kurzweil-terminator-singularity-artificial-intelligence

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