Voice over Internet Protocol or VoIP is becoming the most popular communications solution for business very fast. Reduction of cost, improvement of service, and give employees some tools are required to run a modern fast paced business. There are many business benefits to switching to a VoIP system. It doesn't matter what kind of sector or business one is in, VoIP will reap benefits for all because of these reasons:

·         One Network, Lower Costs

·         Enhance Collaboration and Productivity

·         Anywhere, Anytime, Anyhow

·         Compete With the Big Guys Improve Customer Satisfaction

·         Scale with Ease

Read the complete article here: http://it.toolbox.com/blogs/voip-news/how-voip-can-streamline-and-centralize-business-communications-73301

Lifeline of today’s living culture is communication. But the way we connect with people is changing with the enhancement of technologies. Its business needs that has been driving this change and has revolutionized the communication industry. Voice over Internet Protocol (VoIP) companies is setting this trend. Some of the hottest trends in VoIP for business right now are - VoIP Not Required; Easier Ways to Connect; Faster and Cheaper; VoIP and Then Some; Going to the Cloud. Read the complete article here: http://it.toolbox.com/blogs/voip-news/5-of-the-hottest-trends-in-voip-for-business-73294

In future, VoIP will be primarily mobile. Today’s VoIP systems are mainly on-premises private branch exchange (PBX) systems with a number of Session Initiation Protocol trunks and IP desk sets and cloud-based PBX systems. Mobile applications have been partially integrated into these systems. Companies must consider certain points before making the move to an all-mobile environment. To know more about this, follow: http://it.toolbox.com/blogs/voip-news/voip-planning-7-things-to-consider-before-going-totally-mobile-69969

Voice traffic utilizes the same IP infrastructure and network used for data transfer and VoIP eliminates the need for two separate lines. It was found that businesses with a global presence can save a lot of money annually if they start using Voice over IP for integrated voice and data transfer. VoIP can be both quantitative i.e. cost savings & non-quantitative i.e. production efficient. Read more for benefits of VoIP at:  http://it.toolbox.com/blogs/voip-news/the-various-benefits-of-voip-69940

According to a research, it was found that 75% of your customers think phone support is convenient. Customers always want a quick response, and waiting for hours for a social media response or 24 hours for an email reply adds to a poor customer experience. Voice over IP technology is the answer to eliminate waiting for a response, and improves customer experience in several ways. Nowadays, cloud-based VoIP solutions are well suited for mobile and remote environments, which allows businesses to expand support hours. Read more at: http://it.toolbox.com/blogs/voip-news/the-impact-of-voip-on-your-customer-experience-69770

In Voice over IP (VOIP) one can link data, record, transcribe, search-enable, translate, authenticate, analyze, and act on conversations, treating each call as a source of information. It has the ability to add and extract value from a phone call. There are some ways to add intelligence to phone calls and increase the speed of transactions to use the untapped data flowing into business through private exchange and contact center. To know more, follow: http://it.toolbox.com/blogs/voip-news/7-ways-to-add-intelligence-to-your-phone-calls-64634