To become a digital expert, customer experience should be put above everything and methodologies should be found to adjust to the continuously changing demands. The following are some ways to do so. The first is to become a top-notch expert with industrialized IT services, where quality should be improved and it should be ensured that the product line is aligned with business needs. The next is to modernize, during which architecture must be planned and implemented. The last stage is Optimize in which improvements are made. The second is switching to agile operations to achieve maximum efficiency. Third, is to create an engaging experience for the consumers by designing a unique omni-channel approach, analyzing real-time data, thus improving purchase journey. Lastly, opportunities for digital services must be availed. The end result is the delivery of a truly digital experience. Read more at: http://www.datasciencecentral.com/profiles/blogs/enterprise-journey-to-becoming-digital