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Factors for launching CRM successfully

Gartner research has found that CRM is back on many CIO and CTO's top-10 lists for the year to come, and 25% of them also plan to implement the tool soon. But, some CRM implementations are not successful. There are initiatives which can fail for a number of reasons, but, companies always hope to deliver the project on time and within budget. There are 7 critical success factors for launching CRM. Read more at:



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Wednesday, 12 August 2020
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