SigmaWay Blog

In an article written by Chad Brooks (BusinessNewsDaily Senior Writer), gives us insight into the problem faced by small businesses in making and attending calls. Small businesses always cannot employ people just for call operating purposes. Chad brooks in his articles suggests some IVR solutions for these small businesses and also asserts them on why to have a running IVR system in their premises as it will not only help in reducing wastage of precious times for employees as well as can also be a boon for them to develop their business.

For more information please visit:-

In an article written by Chad Brooks (senior writer of BusinessNewsDaily), explains how to choose a right IVR for your organization. IVR system attends to customer's request based on customer's response. It is an automated process and reduces a great deal of human interaction. So, getting a right IVR for your business will increase your customer satisfaction.

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In a blog written by Uttam Pegu (an IVR blogging expert), we come to know about the current pricing scenario of IVR in India. This article also gives us an insight as to how companies can explore more opportunities for revenue generation through their IVR services.

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Docker is an open source Linux containerization technology which lets an admin run multiple apps with all their dependencies in secure sandboxes on the same underlying Linux OS. It makes an attractive alternative to typical virtualization. Hadoop community is working on patches that will bring Docker into the data management system. To know more, go through the article by Jack Clark, World's only Distributed Systems Reporter.

http://www.theregister.co.uk/2014/05/02/docker_hadoop/

OpenStack released the latest version, Icehouse, the concept of Database as a Service (DBaaS). Tesora's goal is to help organizations to create and deploy database-based OpenStack applications who don't have a great deal of expertise with database administration.  The focus is to make database just another service rather than a central focus. To know more on OpenStack Icehouse, go through the article by Daniel Kusnetzky, a reformed software engineer and product manager.

http://www.zdnet.com/tesora-database-as-a-service-and-openstack-trove-7000028821/

Human element plays an important role in successful application of big data.  Companies mainly focus on the tools (like Hadoop), using the R language, MongoDB and a few others.  But, it is also very important to understand what kind of data is available, what kind of data is needed and what role an expertise in computer science and applications, modeling, statistics, analytics play. Very often single source of big data leads to incorrect conclusion. So, human power is very much needed. To know more on this topic, go through the article link by Daniel Kusnetzky (a reformed software engineer and product manager):

http://www.zdnet.com/the-human-element-is-critical-in-applying-big-data-7000028983/

Big data analytics is a strong process to enrich any business process. Ford automobile company is applying big data analytics to improve their business. In doing so, they polish the metrics from the company's best processes across myriad manufacturing efforts and through detailed outputs from in-use automobiles-- all to improve and help transform their business. Big data is allowing deeper insights in improving processes, quality control, and customer satisfaction. To know more on this topic, go through the article by Dana Gardner, president and principal analyst at Interarbor Solutions.

http://www.zdnet.com/ford-scours-for-more-big-data-to-bolster-quality-improve-manufacturing-streamline-processes-7000010451/

In the modern era a device which is not connected to the cloud just cannot complete the scenario. Today’s consumers seek a more optimized experience across their phone, tablet and PC and the combined power of Microsoft devices and services provides the best experience they can have today across all these.

To gather more insight read the article by James Bourne, Technology journalist, follow http://www.cloudcomputing-news.net/news/2014/may/08/cloud-computing-india-are-we-verge-explosion/  

Red Hat outlined engineering partnership with Hortonworks to collaborate on enabling more storage file systems. The integration allows Hadoop to run directly on a POSIX(Portable Operating System Interface)-compliant storage node. The two companies will create test suites to validate compatibility between Hadoop and alternative file systems, which will be contributed to the open source community. To know more on this, go through the article by Larry Dignan, Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

http://www.zdnet.com/red-hat-forges-hortonworks-engineering-pact-ties-storage-into-openstack-7000016801/

Creating customized website for each international market is a good strategy to start global marketing. Also to increase the visibility of the site, it is time to invest in Search Engine Optimization (SEO) as SEO algorithm are constantly shifting and getting more complicated. Organizations need to prevent their website from getting buried in the sea of competitors' sites. To boost website traffic overseas, organizations need to take customized strategy for each market. Rachel Chilson, marketing communications coordinator at Sajan has given five SEO tips for global marketers and they are

• Know your Customers

• Research key words and phrases

• Adapt your content

• Perform regular testing

• Seek out professional

Read more please visit: http://www.marketingprofs.com/articles/2014/24946/five-seo-tips-for-global-marketers

Red Hat has gathered a selection of open source software to create a Big Data development and deployment environment. It announced a software stack which includes Red Hat Enterprise Linux, Red Hat Storage, a Hadoop plug-in allowing Hadoop to process data stored using Red Hat Storage, Red Hat Enterprise Virtualization etc. The company has thrown its hat into the ring to compete with and cooperate with many in the Hadoop community. To know more on this, go through the article by Daniel Kusnetzky, a reformed software engineer and product manager.

http://www.zdnet.com/red-hat-throws-its-hat-into-the-big-data-ring-7000011680/

Open source software and infrastructure provider Red Hat announced its Big Data strategy. To know about big data strategy in details, go through the article by Andrew J. Brust, entrepreneur and CTO, specializing in application development, databases and business intelligence technology.

http://www.zdnet.com/red-hats-big-data-strategy-a-full-stack-approach-7000011574/

If you are an IT Service Provider, then cloud technology is a potential area where you can look upon to increase your top line. ‘2014 IT Service Provider Benchmarking Survey’ by IT Business Management Software provider Autotask reports that cloud technology is the key driver for ITSPs. For the second year in row, cloud based apps were cited as the number one technology that’s changing clients’ expectations.

Keeping in tune with technological changes, as the demand for cloud services is increasing from clients, ITSPs can see cloud technology as an opportunity to grow their business. Compared to 2013, when increase in revenues was just five to fifteen percent, in 2014 this increase was reported between fifteen to twenty percent by service providers. This growing demand required extra workforce and ninety eight percent of the survey respondents reported increased hiring also.

Though cloud technology is proving advantageous, but security is a main concern and remains top priority for service providers’ clients. ITSPs can overcome this shortcoming by providing security support to their customers, thereby making it an area to grow their business.

To know more, please follow the link http://www.thewhir.com/web-hosting-news/cloud-technologies-drive-demand-service-providers-report

An article by Dion Hinchcliffe, Information Technology expert, talks about the deep application to organizations that made social media such a potent and popular way of communicating globally. This involves raising awareness, educating leadership, trying to figure out what department should be in charge of social business, rethinking business processes in a much more fragmented yet connected operating environment, acquiring budget as social business operations grow, measuring results, and so on. Social business has become a more powerful and effective way of operating. But it must mature to grow its relevance and effectiveness as it's situated within the realities of the contemporary organization.

To gather better insights follow http://www.zdnet.com/how-social-business-grew-up-7000029450/

An article by Nick Razey, Co-founder and CEO of Next Generation Data, talks about the value in the IT chain that will migrate to the cloud providers leaving data centers to earn meagre commodity margins. A good data center service also needs well trained staff and embedded policies and procedures.  These parameters directly affect both the quality of the product and its price. For customers, the cost of transition from one data center to another is so high that they will not move their IT overnight if a new, better and cheaper option comes along. Instead they will wait for a natural break such as a technology refresh (and/or the end of a contract) before moving. As a result there are already hundreds (maybe thousands) of cloud service providers and more are emerging every day. Ironically it may be that cloud services are the next commodity and cloud providers will see their margins competed away while data centers remain relatively unaffected by the new IT world.

To know more visit http://www.cloudcomputing-news.net/news/2014/may/07/could-we-have-data-centres-commodity/ 

Red hat has released its latest version of Linux distribution, Red Hat Enterprise Linux 6.5 beta (RHEL). This edition extends the operating system's scalability and manageability to aid in the build-out and control of complex IT environments and it has been designed to simplify the operation of mission-critical SAP applications by automating the optimal configuration of common SAP deployments. To know more on areas where RHEL can be applied successfully, go through Steven J. Vaughan-Nichols's article link:

http://www.zdnet.com/red-hat-enterprise-linux-6-5-beta-arrives-7000021764/

Recently Amazon Web Services (AWS) is in the news for reducing its cloud services prices by up to forty percent and turning into a strong competitor overnight against Google and Microsoft offering similar services. The cost reduction has resulted in an intensive price war where the price has touched a rock bottom level.

The price reduction is in line with reducing waste at every opportunity as mastered by Andy Jassy, senior VP of AWS. The price reduction policy has made public cloud space very much competitive, but the other side of the coin is that the place has become jam packed too.

So, how can AWS afford to cut its prices and offer a stiff competition? Brett Winterford and Steven Kiernan from CRN write about them here: http://www.crn.com.au/News/382683,four-secrets-of-awss-low-prices.aspx .

Datastax has updated its Apache Cassandra-based NoSQL database. An in-memory computing feature is added to increase the performance of online applications. DataStax Enterprise 4.0 includes improved search, an updated version of the OpsCenter visual monitoring tool, and certified Cassandra 2.0. Performance benchmarks conducted by DataStax on the in-memory feature show significant improvements in speed. To know more on this topic go through the article by Toby Wolpe, senior reporter at ZDNet in London:

http://www.zdnet.com/apache-cassandra-gets-in-memory-option-with-datastax-enterprise-4-0-7000026757/

Small and midsize businesses(SMB) are going to play a major role in India in the coming days. Adoption of social, media, analytics and cloud(SMAC) in SMBs will not only increase the number of new customers but also raise efficiency. According to a report by EY and Assocham, the number of SMBs adopting cloud computing will increase highly. To know more on this topic, please go through the article link by Eileen Yu, a freelance blogger and content specialist.

http://www.zdnet.com/in/cloud-adoption-among-indian-smbs-to-soar-7000029009/

While considering Software-as-a-Service (SaaS) solution versus a traditional on premise software application, several factors should be kept in mind  at the time of calculating total cost of ownership and ROI. Both software providers and customers can be benefitted from the efficiency of the cloud's economic model. TO know about SaaS pricing, please go through the following link:

http://www.business2community.com/cloud-computing/saas-pricing-compare-cost-premise-vs-saas-0847567#!OHXf2