To complete a project successfully, a project leader must have the details and nitty-gritty’s of the project i.e. the constraints, requirements and demands clear in his or her mind. Documentation is very important for any project and so is the ability to utilize most of the team members for successful completion of the project within the stipulated time. To know more about the basics of project management, kindly refer to the below mentioned link:
In words of Mahatma Gandhi:
“Satisfaction lies in the effort, not in the attainment, full effort is full victory”.
In sync with the above said words we find a case study which describes the efforts which were taken by a hospital to enhance its efficiency and productivity by using Lean & Six Sigma. Through this, management was able to reduce average door-to-physician time, outpatient length of stay and overall satisfaction level of their patients.
Please go through the link for more details: http://www.projmasters.com/project-management-consulting-services/project-management-case-studies/enhance-hospital-operation-using-lean-six-sigma/
Lean Six Sigma is a managerial concept combining Lean and Six Sigma that results in the elimination of eight kinds of wastes / muda (classified as Defects, Overproduction, Waiting, Non-Utilized Talent, Transportation, Inventory, Motion, Extra-Processing) and an improved capability of performance. The term Six Sigma is statistically based on the provision of goods and service at a rate of 3.4 defects per million opportunities (DPMO). A mnemonic for the wastes is "DOWNTIME”.
Over the years, this methodology has helped many firms to achieve process & output improvement. However, how about implementing lean six sigma concept to improve operating a city? That’s interesting! That was beyond our imagination. However, Tyler, a city located in Texas, United States, implemented Lean Six Sigma concepts to manage various projects and of course, with a saving of 5 Million US dollars, it can be said that the result was in its favour! Tyler Senior Public Relations Specialist Serena Butcher said the idea behind Lean Six Sigma is to identify waste and variation, so the city can save time and money and overall be more efficient. Mayor Barbara Bass also addressed attendees in a recent gathering to celebrate their success, saying, “In five short years, we’ve changed the culture of how we look at our jobs at city hall.”
To read more about how implementing Lean Six Sigma concepts actually worked for the City of Tyler, visit the following link address:
Six Sigma is not just a toolbox. It is a way of thinking about business, about processes and about cause-and-effect relationships. To ensure success, the application of Six Sigma relies on traditional scientific methods to examine processes, remove undesirable causes and their effects. Six Sigma also seeks to innovate through the discovery of truth with refined, rational cognitive skills and the objective analysis of empirical data. It is a collection of tools. It is a methodology. It is a thought process that dissects the large picture into smaller parts and reassembles it into a more efficient configuration.
Many of the tools used for Six Sigma also proved useful in conjunction with TQM and other process improvement methodologies. While some of the tools are new to process improvement activities, it is important to note that Six Sigma also provides a new way to use existing tools. This leads to a debate about whether Six Sigma is something new or a new way to employ existing tools!
An article by Robert Tripp, Scot Shank and Mike Carnell, emphasizes on this debate and speaks about DMAIC phases of six sigma methodology. Visit the following link to access the article:
http://www.isixsigma.com/new-to-six-sigma/dmaic/six-sigma-toolbox/