Every businessman wants to enter into new market for growth or better opportunities, but most of the time they won't able to succeed because of competition. An article by Samit Varma (CEO of Pizza Studio), discusses about three components which can help organization to enter into the new market:

·         Focus on consumer impact: Provide high quality, consistent product. People buy products based on their initial experience, so try to make a positive impression. Customer satisfaction is the only key for success.

·         Allow for customization: Today’s customers believe in customization, so to succeed in new market an entrepreneur need to provide customized product with quick delivery.

·         Streamline for predictability: Consistency in operations is very important for timely delivery of products. Implementing forecasting and planning can help entrepreneurs.

Read more at:   http://www.entrepreneur.com/article/245813

According to a survey, for hiring a customer service worker, an employer approximately spend $8800 on hiring and training and 70% of customer service worker leave a job within 1year. Some steps for employee retention are: • Provide training to workers and motivate them.
• Evaluate the performance of the employees and give feedback.
• Implement the customer service training software.
• Give employee work from home choice, this will reduce cost per employee up to $2000.
Read more at: http://www.entrepreneur.com/article/245524