SigmaWay Blog

SigmaWay Blog tries to aggregate original and third party content for the site users. It caters to articles on Process Improvement, Lean Six Sigma, Analytics, Market Intelligence, Training ,IT Services and industries which SigmaWay caters to

Bridging the Gap Between IT & Business

Business and IT are two completely different fields. Yet there is always a need to mix them for the betterment of both fields. However, there is a huge gap between these two and to bridge them a Business Analysts is comes into role. A business analyst is responsible to take IT and Business together by using data analytics to analyse the ongoing processes and methods, determine plans and requirements and recommend future plans on the basis of current studies. Now days, data is very important for a business. It can help in planning, decision making etc and thus business analysts are a need for an organization. It is important for a business analyst to be good in both hard skills and soft skills. He must be good at sharing the information he was able to figure out with the team. Similarly, he must have a strong IT background.

To know more about a Business Analysts visit: https://www.cio.com/article/2436638/careers-staffing/project-management-what-do-business-analysts-actually-do-for-software-implementation-projects.html


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Three Steps for Business Automation

Digitalization has become a global movement and initiatives are being set to accelerate the rate of adoption. 2030 has been declared as the target and many initiatives are already on their road. One such automation process that can that can change everything significantly is the business automation process. From improving customer experience to cutting down cost, business automation has the power to help the firm grow. 

However, automation efforts are only beneficial if the CIOs make right investments and decisions. It is often seen that with a wish to automate, many leaders often make wrong decisions which could cost them potentially higher than excepted.

The three business goals that investments in automation will help are:

  1. Digitalize and optimize operation
  2. Create and act upon advanced insights
  3. Drive business technology innovation.

Read about them at https://www.techrepublic.com/article/how-to-automate-your-business-3-critical-steps/ 


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The Change in Data Management for AI

Nowadays, Artificial Intelligence is not new to this world. AI is used in almost every field, especially in the field of business. To make business related decisions, you need data. This data is analysed and then plans and actions are decided. From identifying the problem to discover actionable business insights, right analysis of data can transform business operations and take it to higher level. 

However, with the power of AI you can automate this task of data analysing, transforming raw data into actionable business intelligence. One thing for which Artificial intelligence is hungry for is data! The more data you feed it, the better results it gives to you. But with the vast amount of data that AI requires, it also follows the concept of “Garbage in, Garbage out.” Feeding the right thing to AI should be the up-most priority to get results. For this reason, many companies are making changes in their data management space.

Read more at : https://www.technotification.com/2018/05/ai-changing-enterprise-data.html

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Customer obsessed operating model: A key to deliver better service to customers

"Your strategies and budget on business technology agenda-technologies, systems, and processes to win, serve and retain customers"- Kyle McNabb (Vice President of Research Strategy at Forrester Research). In the age of customer era, all B2C organizations need to find ways to meet the needs of the customers.  They are also forming customer-obsessed operating model which focuses on customer loyalty, innovation and growth.

In his article “Building A Customer-Obsessed Operating Model,” suggested some ways to make a customer obsessed operating model:
• Investment in new skills like analytics and big data.
• Rethink your process and try to apply agile in your entire organization.
• Re-engineer your systems.
• Modify governance.
• Transformation of organizational culture into more customer-oriented culture.
Read more at: http://www.forbes.com/sites/forrester/2015/05/26/building-a-customer-obsessed-operating-model/

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