SigmaWay Blog

Instagram is a social platform that offers a great opportunity for content marketers to increase their impact. Instagram has an engagement ratio that is eight times the average of the other four social platforms. Instagram continues to expand its ad platform. Recently, it was found that the growth in the number of brands posting video content on Instagram has outpaced growth in the number of brands posting photos (139% versus 91%). The average number of Instagram pictures posted per brand increased by 11%, while the average number of Instagram videos posted per brand grew 29%.

To read more, follow: http://www.business2community.com/instagram/4-instagram-tips-conquer-recent-shifts-digital-marketing-01459035#MFZ8abxaaPP5AZlf.97

Pharmaceutical firms use social media to educate, market, listen to and connect with customers, patients and physicians. Some approaches include: - 1. Education- Firm offers disease specific educational aimed at consumers. Its aim is to help patients to understand their disease, so that they may engage with their healthcare providers to improve outcomes.
2. Connecting with customers/patients and physicians - The industry can use social media to create patient support groups and communities.
To know more, follow: http://www.toprankblog.com/2011/01/social-media-marketing-pharma/

Social media is now being frequently used by hospitals and medical professionals as a substance to express general health information. It is a great way to empathize not only with those who just need just relevant health news but also to needy ones. Social media feeds not only give medical professionals a platform to connect with patients, but with fellow doctors as well. In this technologically driven world, our best interest-whether you are a physician catering to your patients' queries or an individual seeking proper medical treatment, Social media has all answers for you.
To know more, please read the article by Bill Siwicki (Managing editor of Healthcare IT News):-

http://www.healthcareitnews.com/news/researchers-explore-healthcare-applications-social-media-targeted-interventions

Social media is one of the effective ways to build their brands and to influence people to purchase goods and services. While most executives understand the likely benefit of social media, they don't realize the magnitude of the risk it creates. Here are some security tips for use of social media and general online for employees:- 1. Avoid employment disclosure.
2. Teach employees to manage their privacy settings.
3. Implement a workplace social media policy.
4. Don’t ban social media use in office.
5. Train the IT specialist.
To know more, please read the article by Robert Siciliano (CEO of ID TheftSecurity.com)-: http://www.entrepreneur.com/article/241889

Storytelling is one of the most powerful ways to breathe spirit into your brand. Social media gives meaning and definition to any ordinary piece of information and makes it attractive and absorbing. Advertiser and marketers have utilized it as a powerful tool to convince audiences by merging their ideas with emotion, which has proved to be highly instrumental in appealing the imagination of the customer. The rise of social media offers an unprecedented platform for brands to tell their tale. To know more, please read the article by Kay Fabella (Brand storyteller and Marketing Consultant for small business owners) -: http://thoughtreach.com/how-to-tell-your-brand-story-on-social-media/

Social media is one of the effective ways for business to build their brands and to influence people to purchase goods and services. While most executives understand the benefit of social media, they don't realize the magnitude of the risk it creates. Here are some security tips for use of social media and general online for employees:-
1. Avoid employment disclosure.
2. Teach employees to manage their privacy settings.
3. Implement a workplace social media policy.
4. Don’t ban social media use in office.
5. Train the IT specialist.
To know more, please read the article by Robert Siciliano (CEO of ID TheftSecurity.com)-: http://www.entrepreneur.com/article/241889

Indian Railways has solved many issues of distressed passengers using social media platforms. Railway Minister Suresh Prabhu said in his rail budget speech that his ministry had set up a social media cell responsible for taking action on passengers' request for help. After turning social media for feedback and complaint redressal mechanism, Railways are helping their passengers more efficiently. To know more, please read the article of Hindustan times -: http://www.hindustantimes.com/india/how-railways-is-acing-social-media-to-help-passengers-in-distress/story-O0mWmcHVSh8iyxatmeMMZK.html 

Social media has changed the world, but has opened huge exposures for national security. With "Digital dust" trails, intelligence officers are vulnerable in many ways. CIA recruiters even found that the questions they asked in the interview are being posted online by candidates. But it is also helping investigators to solve cases using social media. Investigators are using social media even in undercover, covert and even in internal security operations. It is being suggested that some guidelines should be maintained for men and women who serve over country for social media utilization. To know more, please read the article by Philip Ewing (Writer at NPR) -: http://www.npr.org/2016/02/24/467933392/why-the-cia-likes-and-dislikes-social-media

Getting jobs these days are tuff. But, social media is helping people to get jobs. Here are some steps that you can follow to get a job -:

1. Set up strong profiles -: Create strong profiles on all social networking sites using short bio to show interest and skills for good online presences.

2. Start Networking -: Use social media to grow communication and professional network.

3. Get Recommended on LinkedIn -: Recommendations with positive references attract recruiters and manager.

4. Let Others Know You Are Looking -: Let your friends and relevant contacts know about what type of job you’re looking at.

5. Actively Seek Out Openings with Hashtags -: Use hashtags ‘#’ to search for relevant jobs.

6. Research Employers and Hiring Managers before Applying -: Social media profiles can be used as a research tool before applying for a job.

To know more, please read the article by Maria Onzain ( Writer at Tech.co) -: https://tech.co/steps-social-media-find-job-2016-02

Fashion week was initiated for designer to preview next season's clothes to editors and influencers but now it is being superseded by social media. With apps and Livestream shows, fashion industry has switched to digital platforms and collections are now more public. Showcasing fashion shows live on Instagram and Snapchat promotes the see-now-buy-now approach. To know more, please read the article by David Yi (Writer at Mashable India) -: http://mashable.com/2016/02/20/social-media-killing-fashion-week/#H1GhDT65qZq1

Optimization of CRM is highly correlated to the social media presence of a company. Customers frequently generate queries via social media. So there are some steps that can be followed to create a position in the customer's mind by establishing good connections between social media and CRM.

1. Right platform should be chosen.

2. Must have a dedicated human resource to handle the social media activity and patch them up with marketing team who handles CRM.

3. Instead of putting one liner FAQs, try to personally resolve critical issues in time.

4. If you have a different presence in multiple social media, then deploy time understanding the importance

5. Start listening your customers’ point of view about you and react proactively.

6. When you are segmenting your customer, you should be prepared for queries. Centralize them and solve them in real time

7. Reward your customer by discount offers, free e-books and promo offers.

To read, follow: https://www.cmscritic.com/10-steps-to-social-crm-success/

Social Media Crisis leaves a lasting and damaging impact on the brand's reputation. This involves strong, negative emotions which go viral in a very short duration of time. If the crisis does not take care of promptly and thoughtfully, the risk escalates. This situation can come from anywhere, from the least expected sources. But the key lies in properly responding to it, rather than reacting. In such situation, it is essential to have a crisis management plan handy. If the mistake has been on your part, acknowledge it and respond very carefully. It is important to have a crisis management strategy and its proper execution. The negative emotions can be appeased by a good customer loving response. Read more about this at:   http://www.computerworld.in/feature/how-handle-major-social-media-crisis

People spend more time on the social media nowadays. So, marketers are targeting their customers on the social media platforms. As a result, organizations having a social media presence are generating greater ROI. Social Media is a new communication channel that presents the combination of communication and information. With the integration of powerful search engines, people use it as a source to search for information. Organizations can also check what people are saying about others. Marketing is about your presence at the place where your potential customers can be present. Salespeople are a source for news for their clients on these social networks. There has been a decrease in the budgets for marketing with the help of social media, without affecting the marketing strategies. Read more about this at: : https://www.siliconrepublic.com/business/2016/02/16/social-media-marketing-investing-roi-imi

For every start-up, customer engagement and promoting their brand is a big challenge. So if your business is in the start-up stage, integration of social media in your CRM will give you enormous opportunities to grow your business.

Social media in CRM aka Social CRM on cloud gives an extra edge to your business as engaging with your target audience will be limitless and creating brand communities which helps in monitoring and analysing customer’s demands will be very easy.

Here are the 5 benefits of having social CRM in your start-up -:

1.      Discover opportunities to engage with customers

2.      Monitor your notifications

3.      Real time updates in your customer contact records

4.      Integrate your marketing software and your contact records

5.      Share customer messages

To read visit on -: http://www.intellika.in/blogs/post/5-benefits-of-social-crm-for-startups

Before we start discussing about Tools for Social Media Analysis, first of all we have to know what social media analytics is? Instead of thinking it as a noun, take it as a verb. Precisely, it's gathering data from social platforms to help guide marketing strategy.

# the process begins with the prioritizing goals.

# The second step is determining key performance indicators (KPIs) i.e. likes and shares your posts receives, replies and comments, and more importantly the clicks your links and content earn analysis.

Now, as the definition is clear, we will directly come to the social media analytic tools. To read more, follow: https://keyhole.co/blog/list-of-the-top-25-social-media-analytics-tools/

Datafication is a process that captures almost every aspect of the world as data. With datafication, interactions can be quantified easily with the help of big data analytics. Data is generated for almost everything ranging from temperature readings to social media. This data is useful for analyzing patterns and making predictions about the future. These predictions not only improve business efficiency and finances, but also boosts customer experience and improve relations with the customer. Big data's tools' ability to extricate insights from the collected data have led to a new information revolution of sorts. Universal applicability is another exciting opportunity in this field. The future of retail commerce seems brighter now as datafication is here to stay. Read more at:http://insights.mastercard.com/2015/07/06/datafication-the-new-buzzword-for-business/

Nowadays, many businesses have discarded content marketing because it has many things to create and promote that it has become time consuming. But, today's consumer need more information about brand relationship and trust. Social media is becoming an important source of information through various channels. Organizations should drive people to that blog or to other pages on the website where they can get things of value and it should be done very effectively. Nicole Boyer (a valued contributor to Business 2 Community), writes in her article about some ways to make your social media promotion the best it can be. They are -  1) Use related visual which engages more consumer to like and share information 2) Headlines does count, so it as to be catchy and appealing. 3) Choose the right platform for posting content according to the target audience. 4) Multiple posting is also becoming trendy to gain attention by changing names or headlines. But you should know the perfect time for re-sharing. 5) Try to keep the conversation rolling by adding comments and feedbacks from readers. Lastly, get everyone to share your post. Read more at: http://www.business2community.com/social-media/get-social-9-ways-promote-content-brand-social-media-01411863#pBWAtI7cbRYeEqG8.97

Hiring a social media marketing consultant can help a company build long term relationships, brand awareness and lead to sustainable growth. Time is of the essence in any business venture. A consultant brings to the table the skill to assess business needs, competition in the market, the targeted audience and builds a smart and efficient digital marketing strategy. Social media is a field that operates 24/7. Keeping that in mind, using social media to promote businesses can lead to increased profit margins. On the other hand, a social media consultant adds to the business valuable information about the market. It helps in making a well informed and better business decision. Social media intelligence also makes it possible to reach out to customers faster making an impact in the business. To know more, please follow: http://www.business2community.com/social-media/3-ways-a-social-media-consultant-increases-your-revenues-01266289

Just like the earlier days, even now we view healthcare solutions in two-dimensional ways – patient-doctor relationship or technology revolutionizing patient’s health and wellness. The problem gets more acute with invention of new technology solutions. But if we don’t intervene to gather the data and use them, there’s no use of new technologies such as wearable devices. Thus real collaboration is required where every member connected to the patient acting as a crew member can steer the patient towards possible better health. Everyone working collaboratively can harness the power of technology and big data, to deliver a 360 degree-solution built around the patient. Implementing the approach of multi-stakeholder interaction of social media, can make true social healthcare realize its potential. Read more at:  http://www.socialmediatoday.com/social-business/paul-tunnah/2015-07-09/effective-healthcare-requires-social-approach